JOB DESCRIPTIONJOB TITLE: Microsoft 365 Systems Administrator DEPARTMENT: Information Technology (IT) FLSA: ExemptSUPERVISES: None REPORTS TO: Director of IT POSITION SUMMARY:The Microsoft 365 Systems Administrator is directly supervised by the Director of IT, and is responsible for the day-to-day administration, support, and maintenance of the organization's Microsoft 365 and identity platforms. This role ensures secure and reliable access to systems, supports user lifecycle management, and maintains the stability of cloud and identity services in a 24/7/365 gaming and hospitality environment.ESSENTIAL FUNCTIONS: Identity & Access Management (IAM)Administer and maintain Active Directory (AD) and Microsoft Entra ID environmentsManage user lifecycle processes including onboarding, role changes, and offboardingImplement and maintain Role-Based Access Control (RBAC) and least privilege access modelsConfigure and support Multi-Factor Authentication (MFA), Conditional Access, and Single Sign-On (SSO)Perform regular access reviews, audits, and remediation activitiesManage directory services including users, groups, group policies (GPO), and organizational structureTroubleshoot authentication, account lockouts, and access-related issuesMicrosoft 365 AdministrationAdminister Microsoft 365 services including Exchange Online, Teams, SharePoint, OneDrive, and Entra ID integrationManage users, licensing, roles, and service access within Microsoft 365Administer Exchange Online mail flow, mailboxes, retention policies, and distribution groupsManage SharePoint and OneDrive permissions, sharing policies, and governance controlsSupport Teams administration including policies, meetings, and collaboration settingsMonitor service health and resolve cloud service issuesGroup Policy ManagementDesign, implement, and maintain Group Policy Objects (GPOs) to enforce security, configuration standards, and software deploymentsUtilize Group Policy Preferences (GPP) for centralized configuration of user environmentsMonitor and troubleshoot policy enforcement across endpointsReview and update policies to align with evolving business and security requirementsSecurity, Compliance & InvestigationsSecurity & Compliance SupportAssist with access reviews and auditsSupport investigations including email trace, audit logs, and basic eDiscoveryFollow established security and compliance proceduresProject ManagementParticipate as a technical contributor on Microsoft 365 and identity-related projectsAssist with implementation, testing, and rollout activitiesSupport documentation and provide operational feedbackGaming & Hospitality Systems SupportSupport secure access and authentication for casino and hotel systems including slot systems, player tracking, POS systems, kiosks, cash handling systems, and hotel property management systems (PMS)Assist with integration of identity services across gaming and enterprise platformsCollaborate with vendors and internal teams to resolve access and system-related issuesEnsure systems align with regulatory and security requirementsTechnical Support & OperationsProvide Tier 2/3 support for Microsoft 365 and identity issuesAct as escalation point for Help DeskDocument systems and proceduresOn-Call Support RequirementsParticipate in an established on-call rotation schedule to support 24/7/365 operationsRespond to critical system outages and authentication issues during assigned periodsTime worked is compensated in accordance with organizational overtime policiesAdditional ResponsibilitiesParticipate in cross-functional system and security improvement initiativesProvide training and guidance to IT staff on identity and access best practicesMaintain professional interaction with team members, departments, and vendorsAll other job-related duties as assignedREQUIREMENTS: Education: Bachelor's degree in computer science, information technology, or related field, or five (5) years of equivalent experience in lieu of a degree.Experience: Minimum three (3) years of experience in systems administration, identity and access management, and/or Microsoft 365 administration. Certification/License: Must have a valid driver's license and be insurable by the Sault Tribe Insurance Department. Must undergo a criminal background investigation done under the rules of the National Indian Gaming Commission. A Microsoft SC-300 and MS-102 certifications are required within 6 months of hire. A CompTIA Security+ or equivalent is preferred. Experience in regulated environments such as gaming or compliance-driven industries is preferred.KNOWLEDGE, SKILLS, AND ABILITIES:KnowledgeIdentity and Access Management (AD, Entra ID, RBAC, authentication)Microsoft 365 administration and servicesGroup Policy design and endpoint configurationGaming and hospitality IT systems and integrationsCybersecurity principles including MFA, access control, and complianceSkillsAdvanced troubleshooting of identity and cloud environmentsStrong analytical and problem-solving skillsEffective communication with technical and non-technical usersDocumentation and process developmentAbilitiesManage multiple priorities in a 24/7 operational environmentWork independently and collaboratively across teamsMaintain a strong attention to detail and security postureAdapt to evolving technologies and business needsNative American preferredMust have a valid driver's license and be insurable by the Sault Tribe Insurance Department. Must undergo a criminal background investigation under the rules of the National Indian Gaming Commission.
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