Microsoft Cloud & Systems Administrator AugustaGeorgia, United States, Full-Time
Manus works across industries and value chains to accelerate the transition to BioAlternatives - better performing and more sustainable versions of complex molecules traditionally sourced from plants, animals, or fossil fuels. Our platform is proven to work across scales, bridging the Valley of Death between lab and manufacturing more efficiently and more reliably to deliver the benefits of synthetic biology today.
We are seeking a motivated Microsoft Cloud & Systems Administrator to join our team at our Augusta, Georgia facility. This is a hands-on, onsite position responsible for administering and supporting the Microsoft cloud and technology infrastructure used across our manufacturing, laboratory, and corporate operations at multiple company locations.
The primary focus of this role will be the administration and support of Microsoft 365 and Microsoft Azure, along with Microsoft Entra ID, Intune, Windows Server, Active Directory, and related technologies. The position will also provide general systems and network administration across our existing cloud and on-premises infrastructure.
The successful candidate will have a strong foundation in systems administration combined with hands-on experience managing modern Microsoft cloud services. This individual should be comfortable troubleshooting across cloud, server, endpoint, identity, and network technologies and taking ownership of technical issues through resolution.
This role will also support the continued modernization and migration of legacy infrastructure to cloud-based services while helping improve the security, reliability, and operational efficiency of the company's technology environment.
In addition to core cloud and systems administration responsibilities, this role will help ensure the availability and reliability of technology services supporting manufacturing and laboratory environments. The position will work with local and remote teams to troubleshoot infrastructure and connectivity issues, support site technology needs, and maintain consistent and secure IT services across Manus locations.
Why work at Manus:
- Opportunity – For motivated, results-oriented team members, our growth creates opportunities for personal and professional advancement.
- Accountability – You are given the resources you need to succeed and the freedom to make it happen; in return, we hold each other accountable for our high expectations.
- Passion – We love what we do and enjoy working with others who feel the same way. We embrace the challenge and hard work that comes with working on the cutting edge.
Core Responsibilities:
- Microsoft 365 Administration: Administer and support Microsoft 365 services including Exchange Online, SharePoint Online, OneDrive, Teams, Entra ID, and related Microsoft cloud services. Manage users, groups, licensing, permissions, external collaboration, identity, access, and general Microsoft 365 configuration and troubleshooting.
- Microsoft Azure Administration: Administer and support Microsoft Azure infrastructure including virtual machines, virtual networking, storage, identity and access, monitoring, backup, security, and hybrid connectivity. Assist with cloud migrations, infrastructure modernization, and implementation of new Azure services.
- Endpoint & Identity Management: Administer Microsoft Intune, device enrollment, compliance policies, application deployment, security baselines, Conditional Access, Windows Autopilot, and related endpoint and identity technologies.
- Systems Administration: Administer and support Windows Server and Linux systems across Azure and existing on-premises environments. Support Active Directory, Group Policy, DNS, DHCP, patching, monitoring, backup, system lifecycle management, and related infrastructure services.
- Network & Infrastructure Support: Provide general administration and troubleshooting of enterprise networking technologies including TCP/IP, VLANs, routing, VPNs, firewalls, wireless networks, and cloud-to-on-premises connectivity. Work with internal resources and technology partners to maintain reliable and secure network services.
- Multi-Site Manufacturing & Laboratory Support: Provide infrastructure and technology support for manufacturing, laboratory, and business operations across multiple Manus locations. Partner with local teams and technology vendors to troubleshoot systems, network connectivity, and infrastructure issues that may impact site operations. Help ensure reliable, secure, and consistent IT services across locations while supporting new systems, equipment, and infrastructure as operational needs evolve.
- Infrastructure Modernization: Support the continued migration of legacy on-premises systems and services to Microsoft Azure and other cloud-based solutions. Provide support for existing virtualization, storage, and backup infrastructure as necessary during the transition.
- Operations & Troubleshooting: Monitor infrastructure health, security, availability, and performance. Independently investigate and resolve technical issues across cloud, server, endpoint, identity, and network environments. Escalate and coordinate with vendors and technology partners when appropriate.
- Documentation & Process Improvement: Maintain accurate technical documentation for systems, configurations, procedures, and dependencies. Identify opportunities to improve administration and operational efficiency through standardization, PowerShell automation, and other appropriate tools.
Required Qualifications:
- 3-5 years of hands-on systems, cloud, or infrastructure administration experience.
- Strong hands-on experience administering Microsoft 365, including Entra ID, Exchange Online, SharePoint Online, OneDrive, and Teams.
- Hands-on experience administering Microsoft Azure infrastructure, including virtual machines, networking, storage, identity, monitoring, and backup.
- Strong experience administering Windows Server and Active Directory environments.
- Experience with Group Policy, DNS, DHCP, user and group administration, and identity and access management.
- Experience with Microsoft Intune or comparable modern endpoint management technologies.
- Working knowledge of enterprise networking concepts including TCP/IP, VLANs, routing, VPNs, firewalls, DNS, DHCP, and network troubleshooting.
- Understanding of identity and access management, MFA, Conditional Access, least-privilege access, and general cloud security principles.
- Strong troubleshooting and analytical skills with the ability to independently investigate and resolve complex technical issues.
- Ability to maintain clear technical documentation for infrastructure, configurations, procedures, and system dependencies.
- Strong written and verbal communication skills with the ability to work effectively with both technical and non-technical colleagues.
- Ability to work onsite at our Augusta, Georgia facility.
Preferred Qualifications
- Advanced experience with Microsoft 365, Entra ID, SharePoint Online, and Microsoft Intune administration.
- Experience with Windows Autopilot and Microsoft Defender for Endpoint.
- Experience with Microsoft 365 security, compliance, governance, and external collaboration.
- Experience supporting hybrid environments combining Microsoft cloud services with traditional on-premises infrastructure.
- Experience with PowerShell for Microsoft 365, Azure, Active Directory, or Windows administration.
- Working knowledge of Linux administration.
- Experience with enterprise backup, recovery, and disaster recovery technologies.
- Familiarity with VMware or other server virtualization technologies.
- Familiarity with traditional enterprise storage technologies such as SAN and NAS.
- Familiarity with Amazon Web Services (AWS) environments.
- Experience supporting firewalls, VPNs, wireless networks, and site-to-site connectivity.
- Experience supporting IT infrastructure in manufacturing, laboratory, scientific, or other operational environments, including environments where system and network availability can directly impact business or production operations.
- Interest or experience using AI-assisted technologies to improve IT administration, troubleshooting, documentation, automation, or operational efficiency.
Preferred Working Style
- Well-organized and able to effectively manage multiple projects, responsibilities, and priorities.
- Self-motivated and willing to take ownership of technical problems through resolution.
- Comfortable independently investigating unfamiliar technologies and complex technical issues.
- Able to balance planned infrastructure projects with day-to-day operational and support requirements.
- Flexible and comfortable working in a fast-moving environment where technology priorities continue to evolve.
- Strong communicator who enjoys collaborating with colleagues across technical and business functions.
- Proactive in identifying opportunities to improve infrastructure reliability, security, standardization, and operational efficiency.
- Maintains high professional and ethical standards when administering systems, managing privileged access, and protecting company information.
Job Type: Regular, Full-Time
Employee Status: Permanent