Microsoft Power Pages Configuration Specialist / Business Analyst

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Role: Microsoft Power Pages Configuration Specialist / Business Analyst

Position Summary:

We are seeking a highly motivated Microsoft Power Pages and Power Apps Configuration Specialist and solution Analyst to bridge business needs and technology solutions within the Microsoft Power Platform ecosystem. The ideal candidate will have strong experience in gathering and analyzing business requirements, configuring Power Page portals, Power Apps, Power automate, manage Dataverse data structures, and work closely with stakeholders to deliver user-friendly, secure, and scalable digital solutions. This role requires a blend of functional consulting, business analysis, and low-code configuration expertise to support digital transformation initiatives using Microsoft Power Pages, Power Apps, Power Automate, and Dataverse.

Key Responsibilities:

Business Analysis & Requirements Gathering

• Collaborate with business stakeholders to understand business processes, challenges, and objectives.
• Facilitate workshops, interviews, and discovery sessions to gather functional and non-functional requirements.
• Analyze current-state processes and recommend future-state solutions using Microsoft Power Platform capabilities.
• Document business requirements, user stories, process flows, use cases, and acceptance criteria.
• Translate business requirements into functional solution designs and configuration specifications.
• Act as the liaison between business users, technical teams, and project stakeholders.

Power Pages and power app Configuration & Administration

• Configure and maintain Microsoft Power applications and customer-facing portals.
• Set up web pages, forms, lists, templates, navigation menus, and content structures.
• Configure portal authentication and user access management.
• Manage web roles, table permissions, and portal security configurations.
• Configure branding elements, themes, and portal navigation components.
• Ensure portals deliver an intuitive and user-friendly experience.

Dataverse Configuration & Data Management

• Configure Microsoft Dataverse tables, columns, relationships, forms, and views.
• Define business rules and validation logic using no-code and low-code capabilities.
• Support data migration, cleansing, and quality improvement initiatives.
• Maintain data governance standards and security configurations.
• Collaborate with technical teams to optimize data models and improve application performance.

Business Process Automation

• Identify opportunities for process improvement and automation.
• Configure business workflows using Power Automate.
• Support automated notifications, approvals, and process orchestration.
• Validate workflow functionality and ensure alignment with business requirements.

Testing & User Acceptance Support

• Develop test scenarios and business test cases.
• Coordinate User Acceptance Testing (UAT) activities with business stakeholders.
• Validate implemented solutions against business requirements.
• Track defects, enhancement requests, and resolution activities.
• Support production deployment and post-deployment validation.

Stakeholder Communication & Change Management

• Conduct solution demonstrations and stakeholder reviews.
• Prepare business process documentation and user guides.
• Deliver end-user training sessions and knowledge transfer workshops.
• Support organizational change management and user adoption initiatives.
• Provide ongoing functional support and issue resolution.

Governance & Compliance

• Follow Power Platform governance standards and organizational policies.
• Support security, compliance, and audit requirements.
• Maintain configuration documentation and solution inventories.
• Participate in governance reviews and platform enhancement initiatives.

Required Qualifications:

• Bachelor's degree in business, Information Technology, Computer Science, or related field.

• 8+ years of experience as a Business Analyst, Functional Consultant, or Power Platform Specialist.

• 3+ years of experience working with Healthcare Providers, Health Services, or Government Healthcare programs (MMIS or similar).

• Hands-on experience configuring Microsoft Power Pages and Power App solutions with at least 2 full lifecycle implementations.

• Strong understanding of:

• Microsoft Power Pages

• Microsoft Dataverse

• Power Apps

• Power Automate

• Microsoft 365 ecosystem

• Experience documenting business requirements and process flows.

• Familiarity with Agile and Scrum delivery methodologies.

• Strong analytical, communication, and stakeholder management skills.

Healthcare Provider Experience

• Strong understanding of provider lifecycle management processes, including:

• Provider onboarding and enrollment

• Credentialing and re-credentialing

• Provider directory management

• Provider data maintenance

• Network participation management

• Provider attestation and compliance activities

• Experience gathering and documenting business requirements from provider operations, provider relations, network management, and credentialing teams.

• Familiarity with provider-facing self-service portals and digital engagement platforms.

• Experience designing or configuring online provider workflows, including:

• Provider registration

• Profile updates

• Document submission

• Status tracking

• Appeals and inquiry management

• Knowledge of healthcare compliance, privacy, and security requirements, including HIPAA and PHI handling practices.

• Experience supporting provider-related business processes through workflow automation and digital transformation initiatives.

Preferred Qualifications

• Experience in customer portals, self-service applications, or citizen-facing solutions.
• Knowledge of Microsoft Entra ID authentication and role-based security.
• Understanding portal accessibility and user experience best practices.
• Exposure to Azure services and API integrations.
• Prior experience working in regulated or enterprise environments.

Preferred Certifications

• Microsoft Certified: Power Platform Functional Consultant Associate (PL-200)
• Microsoft Certified: Power Platform Fundamentals (PL-900)
• Microsoft Certified: Power Platform App Maker Associate (PL-100)
• Microsoft Certified: Power Platform Solution Architect Expert (PL-600) - Preferred

Key Skills:

Functional Skills

• Business Requirements Analysis
• Process Mapping
• User Story Development
• Solution Design
• Stakeholder Management
• UAT Coordination

Power Platform Skills

• Power Pages Configuration
• Dataverse Configuration
• Power Automate
• Power Apps configuration and development
• Security Roles & Permissions
• Portal Administration

Soft Skills

• Communication
• Facilitation
• Problem Solving
• Customer Focus
• Documentation
• Training & Knowledge Transfer

Flexible Working

At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too.

In this role, you can expect the following working conditions:

Remote work: Enjoy the convenience of working from home and maximize your time by unplugging at the end of your workday.

Working For You

Perks and rewards designed for you:

Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit you and your family''s needs and start on the first day of employment.

Retirement Savings: We will support you as you save for your future.

Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.

Paid time off: We provide attractive paid time off packages designed for you to enjoy your life away from work.

Great Work Environment: We are proud of our award-winning culture and the recognition we've received for our diversity efforts.

Join Us

At Conduent, we are one team, one mission. We understand that our success is directly related to the success of our associates. We strive to create a culture where you can:

Bring your authentic self to work

Grow and thrive, both personally and professionally

Make a difference with our clients, in our communities, and with the millions of people we support

When you join Conduent, you are engaged in creating the future - both our company's and your own. With more than 60,000 associates across 24 countries, we will provide you the opportunity to grow with a team of people who will challenge and inspire you to be the best!

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $122,430 - $155,000

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent''s ADAAA Accommodation Policy.