Mining Field Service Technician

Overview:

The Mining Field Service Technician is responsible for performing on‑site diagnostics, maintenance, and repair of mining equipment to ensure safe, reliable, and efficient operation in demanding environments. This role supports production and customer operations by following service standards, documenting work accurately, and collaborating with technical teams to minimize downtime and meet operational goals.

 

Blanchard Machinery Company is committed to fostering a high-performance work culture with challenging work opportunities that inspire high quality results.  Some of the benefits of joining our team are:

• Competitive Pay.
• Benefits: Medical, dental, vision, 401K, profit sharing, generous PTO and paid holidays, uniforms, and much more.
• Exposure to world-class CAT training and development.
• A friendly and supportive work environment.
• Continuous exposure to learning and new technologies.
• Opportunities for advancement.

Responsibilities:

• Contributes to a positive work environment and promotes the vision, mission, and values of BMC.
• Completes all job responsibilities in a safe manner, promotes and champions a safe and healthy work environment.
• Must comply with all the Mine’s safety policies and procedures to include the company’s
• Responsibilities include maintenance, troubleshooting, and repair of all types mechanical and hydraulic- and diesel-powered equipment. Skill-level requirements vary from basic troubleshooting and preventive maintenance to component replacement.
• Maintains, diagnoses and repairs a variety of equipment including diesel engines, transmissions, drive train components, winches, high pressure pumps, centrifugal pumps, air compressors, microprocessor controls, electro-mechanical equipment, hydraulic systems, pneumatic systems, gearboxes, PTO's, 12/24v electrical systems, equipment cabs and controls, chassis and suspension, A/C systems etc.
• Responsible for ensuring the duties of their position are performed in a safe, efficient and effective manner while always being professional in all forms of communications
• Performs inspections required by company and customer.
• Performs basic troubleshooting on electrical, mechanical, hydraulic and pneumatic systems.
• Installs and/or replace new or reconditioned repair parts.
• Tests equipment for proper operation.
• Ensures total customer service.
• Requires both shop and field work.
• Shift work, weekends and/or 24-hour call may be required.
• Commercial Driver’s License required.
• Operates lifting devices.
• Requires basic understanding of electrical, hydraulic, and pneumatic circuits/drawings/prints.
• Must complete proper paperwork as assigned.
• Performs other related duties as assigned.
• Requires basic working knowledge of equipment operation and associated operating systems
• Ability to use diagnostic equipment (i.e., Cat ET, CAT-SIS)
• Familiarization of electronic cables, connections and sensors.
• Preparing parts requisitions, timecards, part returns, accurate and complete service reports and other necessary reports and forms.
• Maintaining the service truck and equipment carried on the service truck.
• Must be able to properly open and complete work orders with minimal corrections to close.
• Maintain a sense of urgency for a mining customer working 24/7/365.
• Maintain proper levels of customer satisfaction related to his work on site.
• Performs other duties as assigned.

Qualifications:

• High School Diploma or equivalent required.
• 3+ years of experience working on heavy equipment required.
• Valid driver’s license and a safe driving record must also possess a valid CDL license.
• Must have a complete set of tools capable of working in and around heavy equipment.
• Knowledge of troubleshooting techniques and proper repair procedures is required.
• Must be able to read and interpret electrical and hydraulic schematics, operating and maintenance service manuals.
• Organizational and time management skills required. Must have the ability to set and keep priorities and professionally handle the stress associated with dealing with a fast-paced industry and deadlines.
• Must be a Team player that is enthusiastic and hard working with the ability to complete work with minimal supervision.
• High degree of interpersonal skills with excellent written and oral communication skills is required.
• Must possess the personal discipline to establish the proper image as a representative of Blanchard with the ability to meet and work with the customer in a professional manner.
• Strong problem-solving skills and detailed oriented with a high level of accuracy.
• Ability to deal with problems involving a few concrete variables in standardized situations.

Working Conditions

• The physical environment requires the employee to work primarily outside in heat/cold, wet/humid, and dry/arid conditions.
• Be able to work nights and weekends as needed, possibly for extended times.
• Required to use personal protective equipment to prevent exposure to injury and/or hazardous materials.
• Physical use of a broad variety of tools and machines to maintain, troubleshoot and repair equipment.
• Position may require employees to be physically present at designated worksite locations.
• Must be able to lift varied weights in a safe manner.  
• Requires standing, stooping, squatting, pushing, pulling, twisting, turning, lifting.
• Seeing, reading, and writing to complete job responsibilities.
• Use of computers and other forms of technology to complete job responsibilities.