Job Title: Ministry Engagement Coordinator
Department: Culture Building
Classification: Non-Exempt
Employment Type: Full-Time
POSITION SUMMARY
The Coordinator of Ministry Engagement serves as the primary facilitaor in coordinating projects and experiences that strengthen discipleship, community, serving, and spiritual growth at Lakewood Church. This position translates approved ministry priorities into actionable plans, coordinates execution across departments, and promotes timely communication and follow-through. The Coordinator supports New Beginnings, Planted, volunteer engagement, storytelling, and other initiatives designed to help people take meaningful next steps. This role also coordinates routine engagement system workflows and reporting to support effective ministry operations.
REPORTS TO: Director of Ministry Engagement
ESSENTIAL JOB FUNCTIONS
This position requires the ability to perform the essential functions of the job, with or without reasonable accommodation, in accordance with applicable laws including the Americans with Disability Act (ADA).
Ministry Initiatives & Project Coordination
- Coordinate implementation of ministry engagement strategies and initiatives approved by the Director of Ministry Engagement
- Develop and maintain project plans, timelines, milestones, and deliverables for assigned initiatives
- Monitor progress, resolve routine operational challenges, and elevate decisions or concerns requiring leadership attention
- Coordinate responsibilities and resources across ministry teams and supporting departments to promote timely execution
- Gather feedback and review project outcomes to recommend improvements to future ministry initiatives
Engagement Pathways & Ministry Experiences
- Coordinate approved improvements to New Beginnings, Planted, and engagement pathways into discipleship, community, and serving
- Organize the rollout of approved curriculum, ministry resources, training materials, and participant communications with ministry leaders
- Support ministry events, pilot programs, and engagement experiences through planning, readiness coordination, and follow-through
- Coordinate assigned in-person, online, and global ministry initiatives with the teams responsible for those environments
Cross-Departmental Communication & Collaboration
- Serve as a day-to-day project liaison with ministry leaders and Marketing, Creative, Communications, Online Engagement, and other support teams
- Communicate approved priorities, timelines, responsibilities, and project changes to participating departments
- Prepare project briefs, meeting agendas, status updates, and action-item tracking to maintain alignment and accountability
Volunteer Engagement & Storytelling
- Coordinate approved volunteer recruitment, onboarding, training, appreciation, and leadership development initiatives with ministry leaders
- Help ministry and volunteer leaders prepare for initiatives by coordinating expectations, resources, and communication
- Identify potential testimonies and coordinate interviews, story preparation, and handoffs with Marketing and Creative teams
Engagement Systems, Reporting & Operational Support
- Coordinate the use of approved ministry engagement systems and communication workflows with ministry leaders and authorized technical support teams
- Compile and review participation reports, engagement measures, and ministry feedback to monitor initiative effectiveness and provide updates to the Director
- Monitor routine participant follow-up workflows, identifying operational gaps and referring system concerns to appropriate support partners
- Maintain shared project calendars, status trackers, and documented processes to support consistent execution
- Collaborate with the Administrative Assistant on registrations, materials, work orders, and other operational requirements
- Coordinate assigned work within approved priorities and budgets, referring proposed changes requiring authorization to the Director
- Perform other related duties as assigned
MINISTERIAL DUTIES
As an employee of Lakewood Church, you are a part of an over 60-year legacy of faith. As a part of the Lakewood team, you are a key part of our mission in taking the hope found in Jesus to the world. This means that as part of your job responsibilities, you are considered a spiritual leader in the Church. You are responsible for communicating the Church’s beliefs and our mission to our congregants, to maintain a lifestyle consistent with the Scriptures, and are required to belong to the Church as part of our faith community.
This will also include:
- Regular attendance at Church services and classes
- Serving as a Prayer Partner or as a volunteer in any ministry of the Church, and
- Serving our community through local outreaches from time to time when needed by the Church
QUALIFICATIONS
- Uncompromised commitment to Lakewood Church’s vision, values, and core beliefs
- Strong project coordination, organizational, and time management skills, including the ability to manage competing priorities and deadlines
- Ability to translate approved goals into actionable plans, defined deliverables, and consistent follow-through
- Excellent interpersonal, written, and verbal communication skills and ability to coordinate across ministry teams
- Demonstrated problem-solving skills, sound judgment, and ability to recognize when leadership direction is needed
- Ability to coordinate projects through influence without direct supervisory authority
- Working knowledge of digital engagement platforms, participant management systems, and basic reporting tools, with ability to learn new technologies
- Proficiency in Microsoft Office and digital project management and collaboration tools
- Discretion when handling confidential ministry information, participant records, and personal testimonies
EDUCATION & EXPERIENCE
- College degree in ministry, business administration, communications, or related field preferred; equivalent relevant education and experience considered
- Three (3) or more years of experience in project coordination, ministry operations, program coordination, or a related field preferred
- Experience coordinating cross-departmental projects, volunteer engagement initiatives, or ministry programs preferred