Minscan Technical Service Specialist

Overview

Minerals Technologies Inc. is a global, technology-driven specialty minerals company that develops, produces, and markets a wide range of minerals and mineral-based products and services.

Our products are an essential part of everyday life for millions of people around the world. They are used in consumer goods in paper and packaging, food and pharmaceuticals, household and personal care, pet care, automotives, and many more, as well as in industrial settings like steelmaking, metalcasting, construction, infrastructure, and wastewater remediation.

We are listed on the New York Stock Exchange under the ticker symbol MTX, headquartered in New York City, and have over 150 locations worldwide, with ~4,000 employees in 34 countries and 12 R&D centers.

We put people at the center of everything we do -- working safely, communicating openly, and managing our resources and businesses responsibly.

Company: Minteq, a Minerals Technologies company, is the global leader in designing and delivering advanced technological solutions for a multitude of industrial applications. From design and installation to the maintenance of customized solutions, we provide truly turnkey solutions that help our partners increase productivity, enhance yields, reduce downtime, and lower overall costs.

Position: Minscan Technical Service Specialist

Location: USA | Southeast US

Compensation: $30/hr - $33/hr

What We Offer:

• Competitive pay, commensurate with experience
• Health/Dental/Vision plans
• 401k company match
• Life Insurance
• Short Term Disability & Long-Term Disability
• Educational Assistance
• Employee Assistance Plan

Responsibilities

Job Summary

The Minscan Technical Service Specialist is responsible for assisting with the installation, maintenance, troubleshooting, and repair of Minscan scanning systems and associated equipment used in steel mills and other industrial environments. This role works closely with customers, service personnel, and operations teams to ensure equipment is operating safely, reliably, and efficiently.

Primary Duties & Responsibilities

• Assist with the installation, setup, and commissioning of Minscan equipment at customer facilities.
• Troubleshoot electrical, mechanical, and software-related issues impacting system performance.
• Perform repairs, maintenance, and calibration of Minscan systems and supporting hardware.
• Diagnose equipment failures and recommend corrective actions.
• Conduct routine inspections and preventative maintenance activities.
• Support technical service personnel during planned outages and emergency service calls.
• Ensure all equipment operates according to company and customer specifications.
• Document service activities, repairs, and equipment performance data.
• Maintain service tools, spare parts inventory, and equipment records.
• Provide technical support and training to customers and SMS personnel as needed.
• Follow all company and customer safety requirements while working in industrial environments.
• Travel to customer locations to support installation, maintenance, and repair activities.

Other Duties & Responsibilities

Performs other duties as assigned.

Note: Management reserves the right to assign or reassign duties and responsibilities to this job at any time.

Qualifications

The requirements listed in the sections that follow are representative of the knowledge, skills, and/or abilities required to perform the duties of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions (primary duties) of the job.

Knowledge, Skills & Abilities:

• High school diploma or GED; technical degree or trade certification preferred.
• Mechanical and electrical troubleshooting experience.
• Ability to read wiring diagrams, schematics, and technical manuals.
• Familiarity with hand tools, power tools, and test equipment.
• Strong problem-solving and communication skills.
• Ability to work independently and as part of a team.
• Valid driver''s license and ability to travel.

Preferred:

• Experience working in steel mills, refractory operations, or heavy industrial environments.
• Experience with sensors, instrumentation, controls, or scanning equipment.
• Basic computer skills, including Microsoft Office.

Working Conditions:

• Ability to lift up to 50 pounds.
• Ability to climb ladders, work at heights, and access confined industrial areas.
• Ability to stand, walk, bend, and work in hot industrial environments for extended periods.
• Ability to wear required PPE, including hard hats, safety glasses, respirators, and fall protection equipment as required.

General: 50 - 75% travel, including overnight stays, as required to support customer installations and service activities.

Federal Applicant Information