Audiovisual, Auditing, Coaching, Communication Skills, Establish Priorities, Health Plan, Manufacturing, Mentoring, Operational Improvement, Operational Strategy, Operations Processes, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Team Player, Technical Support, Time Management, Training/Teaching, Training/Teaching Curriculum, Writing Skills
Our Client, an AV Manufacturing company, is looking for a Mission Readiness Trainer – Service for their Austin, TX location.
Responsibilities:
- Provide dedicated training support to new and experienced operators through classroom facilitation, demonstration, coaching, and feedback on day-to-day operating procedures
- Review daily performance feedback and address any training deficiencies escalated by on the job Mentors
- Grade hands-on assessments, including on-the-ground and simulated sessions, and provide feedback to Training Supervisor and team stakeholders.
- Conduct formal audits of operator performance for both new and experienced operators
- Assist with training material updates as needed and review new training material
- Work with Training Supervisors to identify areas of confusion or discrepancy in the training curriculum
Requirements:- Fulfill an 8-hour minimum Service or Service Associate requirement per month to keep knowledge and performance of SOPs proficient
- At least 3 months as a fully trained individual on the Mission Readiness team
- 1-3 years of experience in the AV space
- Knowledge of Mission Readiness procedures and responsibilities
- Experience working in a high-level collaborative environment and promoting a teamwork mentality
- Proven ability to problem solve and improve operational efficiency
- Strong written and verbal communication skills to coordinate with team members and management and explain technical issues to support trainees
- Excellent time management and prioritization skills
- Preferred Skills:
- Proficiency with Google Workspace collaboration tools such as Google Slides, Sheets, Docs, and Forms
- Experience in facilitation of classroom sessions and/or on-the-job training
Why Should You Apply?