Mitigation Production Manager

Job Type: Full-time

Schedule: Monday-Friday, 8:00 a.m.-5:00 p.m.

Location: Portsmouth, NH Office-Based Role

Paul Davis Restoration is seeking an organized, proactive Mitigation Production Manager to oversee daily production operations and help our team deliver exceptional service to customers recovering from property damage.

In this role, you will lead our Mitigation Coordinators and work closely with Project Managers and field leadership to keep projects properly scheduled, staffed, documented, and moving toward completion. The ideal candidate is a strong communicator who can develop employees, manage competing priorities, and support efficient, profitable operations.

What You'll Do

• Lead and develop Mitigation Coordinators through clear expectations, coaching, and accountability.
• Run production meetings to review schedules, project progress, documentation, forecasts, and outstanding action items.
• Oversee scheduling and resource planning, balancing staffing availability, project priorities, and emergency response needs.
• Partner with Project Managers to resolve production challenges, address delays, and keep jobs moving.
• Ensure technician time is accurately allocated to jobs and review PTO requests based on staffing needs.
• Coordinate equipment availability, tracking, and utilization with the Field Supervisor.
• Maintain clear, consistent communication between office and field teams.
• Ensure job files include complete diaries, current production sheets, and accurate, timely cost information.
• Ensure invoices are submitted promptly to Job Cost Accountants.
• Prepare production forecasts, monitor performance against budgets, and coordinate adjustments to support operational goals.
• Keep division leadership informed of large losses, commercial opportunities, and priority customer needs.
• Identify opportunities to improve scheduling, workflows, resource utilization, and customer service.

What You'll Bring

• Experience in mitigation, property restoration, or a related production management environment.
• Previous experience managing employees, coordinating schedules, and overseeing multiple active projects.
• An understanding of mitigation workflows, project documentation, resource planning, job costs, and budgeting.
• Strong leadership and coaching skills, with the ability to set expectations and ensure follow-through.
• Excellent organizational, communication, and problem-solving skills.
• The ability to adapt to changing priorities and make sound decisions in a fast-paced environment.
• Proficiency with scheduling tools, spreadsheets, and project management systems.
• Relevant Institute of Inspection, Cleaning and Restoration Certification (IICRC) credentials preferred.

Benefits

• Paid training
• Generous paid time off
• Paid holidays
• Medical, dental, and vision insurance
• 401(k) program with company match
• Quarterly bonus opportunities
• Company-branded apparel
• Employee referral program
• Tenure recognition program celebrating long-term service and commitment
• Ongoing learning, development, and IICRC certification opportunities

Make a Meaningful Impact

Join a team that provides meaningful work, hands-on experience, and the opportunity to help people when they need it most. Bring your leadership skills to Paul Davis Restoration and help our people and projects succeed.

Apply today!

Compensation: $90,000.00 - $100,000.00 per year

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.

Our Vision:

To Provide Extraordinary Care While Serving People In Their Time Of Need.

Our Values:

Deliver What You Promise

Respect The Individual

Have Pride In What You Do

Practice Continuous Improvement

Our Mission:

To provide opportunities for great people to deliver Best in Class results