- Write Scopes – Bio, board-up, corrosion mitigation, odor, water
- Supervise Field Staff – Ensure daily goals are met
- Complete new job work orders and coordinate scheduling
- Manage labor/material budgets
- o Plan out job sites to hit budgets
- Contact Project Manager/Estimator & Manage Communication
- Complete DRP/TPA/Insurance Company guidelines and documentation
- Completes Photo Upload to OneDrive and RMS notes, validates completion with Technician(s) – Daily
- Quality Assurance – Complete walks as necessary
- Obtain Certification of Completion and perform final walk through
- o Complete applicable Scopes and submit to Project Manager
- Make initial contact and hold relationship with customer as required
- Track equipment usage on jobs through RMS & MICA
- Keep compliance tasks in RMS up to date
- Get Work Authorization signed
- Keep extra supply of materials in vans
- Communicate with Project Manager on labor needs
- Communicate with adjusters and DRP/TPA call centers
- Complete punch list items (Less than 2 hours)
- Train/Coach/Support Technicians
- Ensure RMS is updated daily
- Special Tasks Assigned by Operations Manager
High Detail Job Accountabilities:
- Participates in marketing and business development as the need arises.
- Participates in the collection process of payment from customers.
- Complete special assignments as requested by Supervisor
- Participates in emergency services when an “All hands on deck” scenario arises.
- Participate in on-going problem solving and practicing continuous improvement of the department and company as a whole.
- Participate in Paul Davis social events, Goal Setting and Review, All Team Meetings and as many other opportunities as possible to engage with the rest of the team.
Hours:
- A typical shift for this position is 7am – 5pm, Monday – Friday.
- However, the Senior Field Supervisor must be able to contribute to the on-call rotation for holidays, weekdays, and weekends.
Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.
We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.
Our Vision:
To Provide Extraordinary Care While Serving People In Their Time Of Need.
Our Values:
Deliver What You Promise
Respect The Individual
Have Pride In What You Do
Practice Continuous Improvement
Our Mission:
To provide opportunities for great people to deliver Best in Class results