AREA15 is an immersive entertainment and event destination that blends art and music in a dynamic environment. We are a hub for creativity, innovation, and unique experiences. Join us and be part of a team that thrives on imagination and passion. The Mixologist, Oddwood is assigned to service the Oddwood Bar exclusively, crafting cocktails and delivering elevated beverage service during daily operations as well as private events, buyouts, and group bookings. The Mixologist is responsible for ensuring an excellent visitor experience while staying in compliance with all SNHD requirements. The ideal candidate is highly skilled in crafting beverages in a fast-paced, high-energy, upscale environment. Mixologists should have a deep understanding of flavor profiles, spirits, and ingredients. They should also be able to demonstrate excellent customer service skills, communication skills, and dexterity. The Mixologist should know the chemistry and theories of mixology; they will experiment and create unique drinks, driving beverage sales.
RESPONSIBILITIES AND DUTIES: - Consistently deliver exceptional service to every visitor while interacting in a professional, warm, positive, and friendly manner.
- Set up the bar for full operation, ensuring all supplies, products, and tools are fully ready for operations.
- Master recipes, craft, and serve beverages to visitors while adhering to the sequence of service.
- Maintain thorough knowledge of the Oddwood Bar's theme, signature cocktail menu, and event beverage packages.
- Execute beverage service for private events, buyouts, and group bookings according to Banquet Event Orders (BEOs), including hosted bars, drink tickets, and custom package specifications.
- Stay up to date on beverage trends and make recommendations.
- Prepare, batch, and set up event-specific bars and stations in advance of scheduled events to ensure on-time service.
- Collaborate with Event Sales leadership to create custom or signature cocktails for client events when requested.
- Coordinate with Event Operations, event coordinators, and on-site client contacts to support event timelines, guest counts, and service flow.
- Accurately track beverage consumption during hosted and package events to support accurate client billing.
- Contribute to the development of new cocktails and seasonal menu offerings.
- Handle transactions accurately at the point-of-sale system.
- Maintain a clean and hygienic workstation in accordance with SNHD standards.
- Provide an accurate inventory count of products prior to and at the end of every shift and event.
- Monitor potentially intoxicated and/or disruptive guests and promptly bring concerns to a manager's attention.
- Respond to guest concerns/complaints, resolve issues with a positive attitude, and know when to escalate.
- Act as a brand advocate by providing guests with accurate information regarding the Oddwood Bar, AREA15 venues, event offerings, menus, and pricing.
- Always communicate effectively with all levels of employees, visitors, and event clients.
- Participate in promotional activities by posing for pictures, wearing uniforms or designated logo apparel, and engaging in marketing efforts.
- Participate and dress up in costumes for events, movie showings, and themed parties to enhance the overall experience.
- Participate and appear in marketing, publicity, or media materials.
- Demonstrate ART! (AREA15's service standards) in every guest interaction.
- Adhere to department and company policies and procedures.
- Maintain a professional, polished appearance in line with AREA15 standards.
- Work various shifts, including nights, weekends, and holidays.
- Perform other work-related duties as assigned.
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