Plan, develop, organize, implement, evaluate and direct the facility’s programs and activities in conjunction with facility’s operational budget and state and federal regulations.
Lead the facility management staff and consultants in developing and working from a business plan that focuses on all aspects of facility operations, including setting priorities and job assignments.
Monitor each department’s activities, communicate policies, evaluate performance, provide feedback and assist, observe, coach, and discipline as needed.
Develop an environment that allows for creative thinking, problem solving, and empowerment in the development of a facility management team.
Oversee regular rounds to monitor delivery of nursing care, operation of support departments, cleanliness and appearance of the facility; morale of the staff; and ensure resident needs are being addressed.
Exhibit positive customer service both to internal and external customers.
Utilize survey information, in addition to other source documents, to address areas of importance as defined by our customers.
Verify that the building and grounds are maintained appropriately and that equipment and work areas are clean, safe and orderly, and any hazardous conditions are addressed.