Mobile Crisis Supervisor

Who We Are:

Santé Group Companies prides itself in being a leader in community-based behavioral and mental health services. Our track record of innovation and growth reflects our ability to deliver diverse and highly individualized services. We have a passion for providing empathetic and potentially life-saving care to help individuals heal, recover, and thrive, as well as live their lives in a manner that allows them to fully integrate in the community. The Santé Group aspires to create an organization that places value on collaboration, innovation, creativity, and inclusiveness. To achieve this success, it is essential that all members of our organization feel secure, welcome, and respected. All members of our organization have a responsibility to uphold these values.

What We're Looking For:

Santé is seeking a Full-Time Mobile Crisis Clinical Coordinator to join our frontline crisis intervention team in Timonium, MD! As a Clinical Coordinator, you will be responsible for the daily operation of the mobile crisis program, including but not limited to, supervising Mobile Crisis Clinicians, completing clinical assessments, and working as part of a police-based team, providing emergency crisis intervention in the community. Are you passionate about creating positive change in your community? If so, we encourage you to apply and join our team!

This is an In-Person role. NOT REMOTE! This is a supervisory role.

What You'll Do:

• Experience working with a wide variety of clients across the lifespan
• Perform a Danger and Environmental Safety Assessment upon arrival at MCT calls
• An ability to develop safety trainings in coordination with the Baltimore County Police Department and ensure team is effectively utilizing all safety measures
• Monitors MCT cases to ensure documentation is completed in a thorough, accurate and timely manner
• Provide administrative supervision to MCT Clinicians
• Provide education on the Emergency Petition process to internal staff and external community resources
• Work in a professional and collaborative manner with law enforcement in an effort to manage Mobile Crisis Team(s)
• Responsible for all scheduling of MCT and ensuring coverage for every shift with Manager
• Must be accessible to BCCRS staff as an administrative supervisor as needed or assigned
• Able to work into some night shifts to be accessible to staff in person
• Assists in development and implementation of community-based trainings on MCT, BCCRS, and requested topics
• Collaborate with community providers to ensure streamline service delivery (i.e.: crisis beds, local hospitals, shelters)
• Update staff on new resources available or change to existing providers
• Responsible to report any needed disciplinary action and working with Supervisor, Director and HR to implement any actions
• Participates in community and company boards and committees, as needed
• Attend resource fairs/meetings related to community resources/services
• Communicates relevant information to program auditor, Clinical Manager and Director
• Liaison with other Baltimore County Crisis Response Systems
• Responsible for orienting and training MCT staff
• Check work e-mail according to agency protocol

What We Require:

• Master's Degree in Counseling, Social Work, or related field of study.
• Current licensure in the State of Maryland (LCSW, LCSW-C, or LCPC).
• Board Approved Supervisory status preferred but not required.
• At least three (3) years of related experience (supervisory experience preferred but not required)
• A valid driver's license and current automobile insurance.
• Able to be on call every other week
• You will be required to work one (1) summer and one (1) winter holiday per year.
• You will also be required to attend the Mandatory Safety Training Day once a year, which you will be given ample notice of in order to plan appropriately.
• Be reminded that the end of the workday may go beyond your scheduled shift in the event you are on a call that that extends past the end of shift.

What You'll Get:

• Salary Range for this role is $82,000-$86,000 annually. Salary is dependent on licensure and experience.
• Full Time Benefits
• Robust Retirement Plan - 403(b) with company match to support your future.
• Health Coverage That Cares - Comprehensive medical, dental, and vision insurance.
• Time to Recharge - Generous paid time off and sick leave.
• Celebrate You - Enjoy your birthday off every year!
• Training & Growth - Ongoing development programs and career advancement opportunities.
• Culture of Purpose - A welcoming, inclusive environment where you belong.
• Employee Assistance Program - Confidential support for life's challenges.
• Wellness Perks - Annual wellness initiatives and access to the Calm App.
• Recognition & Rewards - Through our Awardco platform and referral program.
• Exclusive Discounts - Enjoy deals through FunEx and more.
• Life and AD&D insurance provided at no cost.
• Short and long-term disability coverage.
• Optional legal assistance and transferable life insurance.
• Pet insurance for your furry family.
• Ancillary plans like critical illness, accident, and hospital indemnity.
• Financial Flexibility - Flexible spending accounts (FSA) to help with healthcare and dependent care expenses.

Disclaimers:

Work Environment: While performing the duties of this job, the employee is regularly exposed to outside weather conditions. The noise level in the work environment is usually loud. The employee may be required to ride in a vehicle for extended periods of time and walk to wherever is necessary to perform assessment. As we operate a 365 day per year service, Mobile Crisis Specialists must be available for day, evening, weekend and holiday shifts, as scheduled. While every effort may be made to create a schedule that meets the individual staff person's needs, the schedule is created first and foremost to meet the needs of the program. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Driving/Travel: While performing the duties of this job, the employee is regularly required to drive a company vehicle. The employee must possess a valid Driver's License, proof of current automobile insurance and may not have more than two (2) points on their driving record.

Physical Demands: While performing the duties of this job, the employee must occasionally lift and/or move up to 10 pounds. This is a fast-paced position with constant activity. The employee must be able to quickly escape from an emergency situation, which may include running, climbing, balancing or crawling. Must have adequate visual acuity to interact with the Electronic Medical Record (EMR) and accurately input data. Will need to move about up to 75% of work shift either on-site or in the community. Must be able to remain in a stationary position up to 50% of work shift. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

The Santé Group aspires to create an organization that places value on collaboration, innovation, creativity, and inclusiveness. To achieve this success, it is essential that all members of our organization feel secure, welcome, and respected. All members of our organization have a responsibility to uphold these values.

The Santé Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job. The Santé Group participates in E-Verify.  http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf

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