Mobile Service Technician

Mobile Service Technician 

Take the shop on the road. We're adding a third Mobile Service Technician to our growing mobile program. You'll run your own route in a company Ford Escape and bring recall work, software updates, and inspections straight to our customers' homes and workplaces. No bay, no lift line, no waiting on a flag board. Just you, your tools, your tablet, and a full schedule of work that's already booked.

If you're a technician who wants more independence, more customer contact, and a real path to grow inside a high-performing dealership group, this is your seat.

What the Job Looks Like

1. Recalls and field campaigns. Complete open recalls and customer satisfaction programs on-site.
2. Module programming and software flashes. Perform reprogramming and updates using Ford diagnostic tools.
3. Multi-point inspections. Inspect vehicles thoroughly and document findings that turn into future shop visits for the customer.
4. Light maintenance and basic service. Handle quick-turn service needs in the field.
5. Route ownership. Plan, prep, and run your day's appointments from start to finish.

Why This Role Stands Out

1. Independence. You run your own route and your own day.
2. Steady, booked workload. Recall and update volume keeps the schedule full.
3. Company vehicle provided. You drive a company Ford Escape equipped for mobile work.
4. Room to grow. Our mobile program is expanding, and we promote from within.
5. Manufacturer training. We invest in your certifications and skill development.

About FAH

We are a fast-paced, high-performing automotive dealership focused on delivering an exceptional customer experience while driving strong results. Our team environment is built on accountability, energy, and a commitment to success. 

We believe in promoting from within and providing clear internal growth opportunities for employees who are motivated and ready to advance their careers. Our dealership is located in a prime, high-traffic area, offering consistent opportunities and strong earning potential. 

We also invest in our team through ongoing training and development, ensuring you have the tools, knowledge, and support needed to succeed and grow in the automotive industry. 

Benefits

• Health, Medical and Dental
• 401K Plan options
• PTO and SICK Leave
• Growth opportunities
• Flexible Work Schedule
• Competitive Pay 

Responsibilities

• Provide an exceptional customer experience to drive loyalty
• Engage with many different customers each day and represent the dealership
• Organize and prepare for the day’s appointments
• Perform vehicle repairs and/or maintenance work as outlined on repair order in a clean and efficient manner
• Communicate with Parts Department and Service Advisors regularly to effectively manage production and customer communication
• Accurately document vehicle repairs/work performed on the repair order
• Able to work occasionally in challenging weather conditions
• Able to drive and maintain a company vehicle responsibly

Qualifications

• Detail-oriented and organized
• Valid driver license
• ASE/Manufacturer certifications
• Service Technician experience preferred
• Strong use of technological devices including tablets 

FAH LLC is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.