To examine, evaluate, and process tasks associated with the assumption/release of liability requests per applicable federal/state laws, investor guidelines, and NFCU's policies and procedures. Assume responsibility as the point person and coordinate the processing from origination through disposition. Ensure timely review and submission of assumption/release of liability requests to relevant Real Estate Lending (REL) areas to minimize Navy Federal mortgage portfolio risk. Provide members with detailed information about assumption/release of liability requests & related servicing questions about their mortgage/equity loan. Manage process flow to ensure Service Level Agreements (SLAs) are met and quality of work is achieved. Work under moderate supervision. Perform basic/routine tasks with a narrow scope and moderate analysis.
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Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.
Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal''s Medical Accommodations team at medicalaccommodations@navyfederal.org or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.
Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
Desired Qualifications
Additional Information
Hours:
Location:
141 Security Drive, Winchester, VA 22602
Research, respond, and track moderately complex inquiries about the assumption/release of liability requests
Identify risk exposures to control and mitigate financial loss from mortgage and equity collateral transactions by performing internal/external inquiries and preliminary review of documents
Obtain, review, and verify that mortgage applications have required loan documentation, such as title insurance, loan applications, credit reports, and income and asset declarations, are accurate and promptly provided to underwriters for loan approval and adherence to NFCU and investor guidelines
Communicate extensively with members, external settlement attorneys, surveyors, title companies, survivors of the deceased, and attorneys regarding required documentation/expectations as the loan progresses through multiple loan origination systems
Ensure validation of Successor in Interest as regulated by the Consumer Financial Protection Bureau (CFPB) by reviewing documents and notes with the servicing system of record
Coordinate settlement dates with members, attorneys, and realtors
Reconcile changes, revisions, and corrections with closing agents and settlement attorneys to ensure accurate and efficient processing of mortgage loans
Analyze, research, and resolve discrepancies, problems & issues related to member accounts/loans; may require additional interaction with members, other staff, and outside contacts for completion
Perform other duties as assigned
Research, respond, and track moderately complex inquiries about the assumption/release of liability requests
Identify risk exposures to control and mitigate financial loss from mortgage and equity collateral transactions by performing internal/external inquiries and preliminary review of documents
Obtain, review, and verify that mortgage applications have required loan documentation, such as title insurance, loan applications, credit reports, and income and asset declarations, are accurate and promptly provided to underwriters for loan approval and adherence to NFCU and investor guidelines
Communicate extensively with members, external settlement attorneys, surveyors, title companies, survivors of the deceased, and attorneys regarding required documentation/expectations as the loan progresses through multiple loan origination systems
Ensure validation of Successor in Interest as regulated by the Consumer Financial Protection Bureau (CFPB) by reviewing documents and notes with the servicing system of record
Coordinate settlement dates with members, attorneys, and realtors
Reconcile changes, revisions, and corrections with closing agents and settlement attorneys to ensure accurate and efficient processing of mortgage loans
Analyze, research, and resolve discrepancies, problems & issues related to member accounts/loans; may require additional interaction with members, other staff, and outside contacts for completion
Perform other duties as assigned
| Location | Winchester, VA |
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