Mortgage Loan Originator

Overview

Under the direction of the SVP of Residential Lending, the Mortgage Loan Officer is responsible for assisting members in obtaining mortgage loans and ensuring a smooth, efficient, and positive lending experience. Cross-sell applicable products and services to meet credit union goals.

Key Responsibilities

• Assess members financial situations and provide tailored mortgage solutions.
• Conduct thorough analyses of applicants credit histories and financial backgrounds.
• Guide members through the mortgage application process, explaining terms, conditions, and legalities.
• Collaborate with real estate agents, underwriters, and other industry professionals.
• Maintain up-to-date knowledge of mortgage products, lending regulations, and market trends.
• Generate new business by developing relationships with real estate professionals, builders, attorneys, and personal networks.
• Prepare and submit mortgage applications to underwriting for approval.
• Negotiate loan terms and interest rates with applicants.
• Ensure compliance with all federal and state regulations throughout the lending process.
• Provide exceptional member service and maintain ongoing relationships with members.
• Participate in community and industry organizations and events.

Core Skill Competencies

• Communication: Clear and effective communication skills, both written and verbal.
• Relationship Building: Strong interpersonal skills to build and maintain professional relationships.
• Analytical Skills: Ability to assess financial situations and determine appropriate mortgage solutions.
• Member Focus: Commitment to providing high-quality service and fostering positive member relationships.
• Detail-Oriented: Meticulous attention to detail to ensure accuracy and compliance in all documentation.
• Interpersonal Skills: Strong ability to build and maintain professional relationships.
• Problem-Solving: Effective problem-solving abilities to address clients concerns and find viable solutions.
• Sales Skills: Proficiency in sales techniques and ability to generate new business opportunities.
• Time Management: Excellent time management skills to handle multiple tasks and deadlines efficiently.
• Technical Proficiency: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and mortgage lending software including but not limited to LOS, POS and Pricing.

Physical Demands

• Prolonged periods sitting at a desk and working on a computer.
• Occasional lifting of office supplies, up to 15 pounds.
• Frequent travel may be required for meetings and events.

Qualifications

• Minimum of an associate's degree in business or finance with five or more years of experience in first mortgage origination.
• Active well-established book of business and COIs to consistently originate production averaging a minimum funded loan volume of $1MM monthly for the most recent 24-months, previous 24-month production mix should be a minimum of 60% purchase volume.
• Able to accurately determine interest rates, buy-downs, pricing for Conventional, HFAs and Government programs.
• Maintain a thorough knowledge and understanding of Conventional, FHA, VA, NHHFA, USDA RD, HFAs and portfolio lending and how they work and be able to communicate these effectively to all members.
• Mortgage Loan Originator (MLO) license or certification as required by state regulations.
• Continuing education and training in mortgage lending practices and regulations.