RESPONSIBILITIES #Ll-Hybrid *Not eligible for sponsorship*
- Support mortgage operations projects by helping document workflows, track milestones and contribute to process improvement initiatives.
- Perform basic data analysis using Excel or Encompass reports to identify trends, exceptions, and operational bottlenecks.
- Collaborate with team members to prepare summaries, dashboards, or presentations that support decision-making and operational transparency.
- Run a small-scale process improvement project, such as streamlining a document tracking workflow or improving a reporting template, with guidance from team leads.
- Takes initiative to learn about Park brand, culture, and history.
- Develops an understanding of department operations, processes, procedures, and performance standards.
- Contributes to projects and daily work in assigned banking department.
- Presents project results to appropriate audience as requested.
- Networks with other associates, leaders, and executives across the bank to develop strong relationships.
- Completes required trainings in a timely manner and seeks out additional learning and development opportunities.
- Participates in end of term performance reviews and provides detailed feedback on their experience, including suggestions for improvement.
- Maintain awareness of and adherence to Bank’s compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks.
- Deliver a consistent, high level of service within our Serving More standards.
- Other duties as assigned.
EDUCATION - CERTIFICATIONS - WORK EXPERIENCE
- High School Diploma or equivalent required.
- Must be currently pursuing an undergraduate degree in a relative area of study at a college or university.
- Experience with Microsoft Excel and basic data analysis skills.
- Soft Skills: Strong attention to detail, analytical thinking, effective communication skills, initiative and curiosity as well as time management and organization.
SCHEDULE
Typical office hours are Monday - Friday from 8:00a-5:00p. This position a full-time and expected 40 hours/week. Hybrid workplace schedule with on-site expectation Monday, Wednesday and Friday, remote on Tuesday and Thursday. Office located in downtown Newark, Ohio at our Alford Building.