Mortgage Sales Trainee

Benefits:

• Training & development

Mortgage Sales Trainee
Zoom Mortgage | Troy, MI | In person | Commission-only


New to mortgages? Bring your ambition. Build your skills.


You don’t need mortgage experience to start building a career in the industry. You need strong communication skills, a willingness to learn, and the persistence to keep improving.


Zoom Mortgage is looking for ambitious, coachable people who want to grow in mortgage sales. Whether you’re coming from retail, hospitality, customer service, another industry, or starting your first career, we want to hear from you.


You’ll have access to hands-on training, mortgage technology, and warm inbound lead opportunities in a competitive, collaborative team environment.


The earning opportunity


Some recent Zoom Mortgage team members started with no mortgage or sales experience and earned approximately $10,000–$12,000 in their second month. These are selected individual results, not typical or guaranteed earnings.


This is a commission-only opportunity with no guaranteed base salary or hourly pay, including during training. Your individual compensation terms, eligibility, and payment timing will be explained during the interview process and provided in writing before you accept.


What you’ll do

• Connect with prospective customers by phone and follow up consistently.
  
  
• Support the mortgage sales team with customer communication and organized follow-up.
  
  
• Maintain accurate records in our customer management system.
  
  
• Learn the mortgage process, our technology, and customer service standards.
  
  
• Participate in coaching and put feedback into practice.
  
  
• Work toward clearly defined activity and performance goals.
  
  

Responsibilities will be assigned according to your experience and applicable licensing requirements. Activities requiring a mortgage loan originator license may begin only once you have the required authorization.


This is a phone-focused sales opportunity. Expect frequent conversations, consistent follow-up, and a team that takes improvement seriously.


Who we’re looking for


Mortgage and sales experience are not required. We value people who are:

• Coachable: You welcome feedback and act on it.
  
  
• Persistent: You stay professional and keep going when someone says no.
  
  
• Personable: You enjoy conversations and building relationships.
  
  
• Reliable: You follow through and stay organized.
  
  
• Driven: You take initiative and work consistently toward your goals.
  
  
• Comfortable with technology: You’re ready to learn new tools and systems.
  
  

Training, leads, and team environment


We provide access to:

• Hands-on training and coaching.
  
  
• Warm inbound lead opportunities.
  
  
• Mortgage technology and customer management tools.
  
  
• An experienced team you can learn alongside.
  
  
• Opportunities to develop toward a licensed loan officer career.
  
  

Our core office hours in Troy are 9 a.m.–6 p.m., with lunch from noon–1 p.m. We strongly encourage participation during these hours to take advantage of live coaching and team support. Availability during these hours factors into priority access to leads, training, and technology resources. Lead availability and assignments are not guaranteed.


We value initiative, responsiveness, teamwork, and consistent effort. Bring your goals and a willingness to work toward them.


Ready to get started?


Apply today—even if your resume has no mortgage experience. Tell us why you’re interested in mortgage sales and what motivates you to succeed.