Mortgage Servicing Response Specialist

Mortgage Servicing Response Specialist - Vienna, VA - Contract - $15-25 Per HR

This hybrid role in the Vienna, VA region requires a minimum of three days on-site per week. It's a 6-month contract position with potential for overtime. The role involves monitoring communication systems, conducting research, and composing responses to mortgage servicing inquiries using various business technologies.

Key Responsibilities

• Monitor communication systems to ensure timely response turnaround.
• Compose and analyze responses to inquiries and regulatory requests.
• Collaborate with various departments to ensure compliance and accuracy.
• Manage databases for quality assurance of concerns and correspondence.
• Coordinate with internal teams to implement or revise communication templates.

Qualifications

• 1-5 years of experience in a similar role.
• Strong research and analytical skills.
• Excellent written communication skills with attention to detail.
• Ability to work collaboratively with cross-functional teams.
• Understanding of relevant regulations and compliance requirements.

Contact Authorization

By applying for this job, you agree to receive AI-generated calls, text messages, and/or emails from Mitchell Martin Inc and its affiliates and contracted partners at various frequency through traditional and automated methods. Message and data rates may apply for texts. Carriers are not liable for delayed or undelivered messages. You can access our privacy policy on our web site or here (https://www.mitchellmartin.com/privacy-policy).

Benefits

Learn more about our benefits offerings on our web site or here (https://www.mitchellmartin.com/careers/benefits-perks).

Onboarding Expectations

Learn more about our Onboarding Process on our web site or here (https://youtu.be/rjV_NFYjyY4).

EEO Statement

Learn more about our EEO policy on our web site or here (https://www.mitchellmartin.com/eoe-statement).

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