Mountain Hosts

Title / Position: Mountain Hosts Position Type: Seasonal, Part-time; Volunteer / Unpaid Reports to: Ski Patrol Director Whether it is on the hill, at the base lodge, in the lift line or in the parking lot, our Mountain Hosts provide front line face-to-face interaction and services to our guests. These staff and volunteers help make our guests' experience that much better and safer by providing necessary information and assistance when it's needed most. As a member of our Mountain Host program, you will be positioned in many different areas of the mountain, (depending on the day) keeping this position interesting, active, and with a primary focus on guest safety and quality experience. Summary: Primary responsibility is to provide outdoor customer service, on hill assistance, and safety mitigation. Duties & Responsibilities: Mountain Host: (In addition to above responsibilities) · Positioned at the summit, on the hill, or by the base area · Ensure safe skiing/riding amongst guests · Provide guidance to guests and assist navigation around resort to different departments and answer questions · Maintain high traffic areas and mitigate safety risks in the base area · Communicate with ski patrol by radio with any guest safety concerns or incidents · Assist ski patrol with end of day sweep of the mountain