Behavioral Health, Child and Youth Services, Customer Satisfaction, Customer Support/Service, Developmental Disabilities, Disability Accommodations, Documentation, Electronic Medical Records, Human Resources, Insurance, Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT), Microsoft Excel, Microsoft Word, Organizational Skills, Pathogens, Performance Management, Performance Metrics, Project Evaluation, Quality of Care, Reimbursement, Service Delivery, Team Lead/Manager, Team Player, Time Management
Albany, Cairo, Thomasville, Valdosta, Georgia
Position Title: Move (MARCH) Team Lead and Therapist/SSP 2, Licensed
Location: Region 4
Work Unit:Aspire Youth and Young Adults
Immediate Supervisor:Youth Services Coordinator
Qualification:
Master's Degree in Counseling or other related field
Full licensure (LCSW, LPC, LMFT, ECT) or associate licensure actively pursuing full licensure (LAPC, LAMFT, LMSW, ECT)
Special needs of population serviced:
Work requires the knowledge and skills necessary to provide direct services appropriate to youth ages 6-21 and their families.
Assigned duties include:
initial and ongoing assessments, individual, group, and family therapy, quality collaborative documentation, maintain all required trainings and certifications, attend staffings of youth, participate as a team player, attend stakeholders meetings and collaborate with other agencies for the benefit of the youth, attend any state meetings as needed, prior insurance authorization completion, maintain 50 % billable productivity.
Bloodborne Pathogen Category:
Employee performs assigned tasks which involve no exposure to blood or other potentially infectious material AND performance of category I tasks are not a condition of employment (Category III).
Mandatory Training Category (Check One)
___ Administrative __X__Direct Care ____Medical
Performance Improvement
Aspire Behavioral Health & Developmental Disabilities Services goal is to continually improve the delivery of service by improvement of consumer outcomes and satisfaction. All employees have a role in performance improvement and are expected to interact collaboratively with co-workers, and other contacts to provide consistent, high-quality, consumer focused services.
Age Related and Special Needs of Population Serviced
Work requires the knowledge and skills necessary to provide direct consumer services appropriate to youth ages 5-20 and their families.
Staff should be able to:
- Customer Service Ability to provide helpful, courteous, accessible, responsive, and knowledgeable service to all youth, families, and stakeholders served
- Accountability - Demonstrates knowledge of policies and procedures
- Accountability - Ability to complete all related professional development trainings initially and annually
- Accountability - Ability to keep all credentials and certificates up to date
- Accountability - Knowledge of and adherence KPI standards
- Accountability Ability to maintain productivity standards set forth by agency
- Team Work and Cooperation - Ability to participate with fellow employees and community partners in a respectful and professional manner
- Results Orientation - Knowledgeable of EMR and able to complete agency and state required reports on word, excel, and other agency databases
- Results Orientation Ability to complete all required assessments with youth and their families
- Results Orientation - Ability to complete documentation in a timely manner
- Results Orientation - Knowledgeable of insurance requirements and ability to complete insurance authorizations for services provided
- Judgment and Decision Making - Knowledgeable of eligibility requirements for core services, Apex, and other specialty programs for cross-referring and quality of care
- Judgment and Decision Making - Knowledge of intervention protocols in collaboration for school and community
Assigned Duties
DESCRIPTION OF WORK DUTIES AND RESPONSIBILITIES:
- Provides initial and ongoing behavioral health assessments, individual, group, and family sessions in-clinic and in the community.
- Completes all required supporting documentation within 7 days from date of service.
- Completes all required prior authorizations for insurance reimbursement.
- Maintains a 50% productivity with 50% dedicated to non-billable time (authorizations, reports, discharges, meetings, etc.)
- Majority of caseload are individuals ages 6-21 (other ages as needed)
- Completes all required assessments required by contract such as NOMS, CANS, or PHQ-9.
- Acts as a liaison between agency and contracted agencies
- Assists with all reporting submissions to DBHDD, DFCS, COE including: Monthly and quarterly monitoring reports and annual and final project evaluation reports
- Attends all required agency and DBHDD trainings
- Treats all with respect and dignity without preferential treatment
- Communicates accurate information in a professional and courteous manner that conveys a willingness to assist.
- Uses appropriate, established chain of command
- Follows the office's established practices to adhere to special communication/correspondence, emails, etc. that are of a personnel (human resources) nature.