MRI MANAGER

Essential Duties and Responsibilities

· Oversees daily operations and workflow across both MRI facilities to ensure efficient utilization of resources and consistent service delivery.

· Manages staffing assignments, schedules, and coverage to maintain appropriate staffing levels and meet operational demands.

· Develops, implements, and maintains standards, policies, processes, and procedures that support quality, safety, efficiency, and service goals.

· Supervises, coaches, and develops MRI Center staff to promote accountability, professional growth, teamwork, and exceptional patient service.

· Collaborates with the MRI Director in recruiting, interviewing, selecting, and onboarding new employees.

· Ensures timely and accurate communication of operational updates, including physician and provider clinic schedule changes, organizational updates, billing and precertification requirements, and MRI scheduling needs.

· Partners with the MRI Director to assess staffing needs, evaluate operational data, and support the development and improvement of scheduling procedures, workflows, and staff training.

· Oversees quality assurance and quality control activities to support consistent imaging quality, patient safety, and compliance with applicable standards and organizational policies.

· Identifies opportunities to improve operational efficiency, patient access, service delivery, and departmental performance; recommends and implements approved process improvements.

· Coordinates the training and onboarding of new employees and provides ongoing training and competency support for existing staff as needed.

· Assists with inventory management, supply ordering, and resource utilization to support uninterrupted MRI Center operations.

· Performs other duties as assigned.

Education and Experience: High school graduate or equivalent. Associate’s or Bachelor’s degree preferred. Billing/Coding and Healthcare Management coursework preferred. A minimum of five years of customer service experience. 1-3 years of supervisory experience. Healthcare management and billing experience highly preferred. A combination of education and relevant experience may be considered.

Job Type: Full Time