MRI Tech Assistant

As theMRI Technical Assistant, you willsupportMRI technologists, radiologists, and departmental operations by performing a combination of clinical support, patient care, and multi‑skilled clerical duties. This role ensures a smooth patient experience, accurate documentation, safe workflow, and efficient coordination of MRI services.

DUTIES AND RESPONSIBILITIES:

1. Patient Reception & Customer Service

• Greet and assist patients, visitors, and staff in person and by phone.
• Answer all calls professionally and courteously.
• Provide clear explanations of MRI procedures, expectations, and wait times.
• Monitor the waiting area, offering updates, comfort, and support

2. Patient Preparation & Clinical Support

• Escort patients to changing rooms and MRI suites.
• Perform preliminary screening, including medical history, MRI safety questionnaires, and implant verification.
• Provide pre and post‑procedure instructions as directed by technologists.
• Assist technologists with patient positioning, immobilization, and comfort measures.
• Respond quickly and appropriately to emergency situations.

3. Workflow, Equipment & Supply Support

• Maintain a clean, organized, and safe MRI work environment.
• Stock linens, coils, supplies, and contrast materials as appropriate.
• Report equipment malfunctions promptly.

4. Scheduling, Documentation & Electronic Systems

• Schedule MRI appointments and obtain insurance verification/authorization.
• Ensure accuracy of patient records and visit documentation.
• Prepare medical records for technologists, radiologists, and patients.
• Upload outside imaging and merge into PACS or Power Share.
• Assist with image delivery via PACS, digitizer, or disc burner.
• Perform Meditech functions such as entering orders, processing history, and film sign‑out.
• Maintain HIPAA compliance at all times.

EDUCATION AND RELATED EXPERIENCE:

Required:

• High School Diploma or equivalent.
• Medical terminology knowledge.
• Strong organizational, communication, and telephone skills.

Preferred:

• Experience in radiology, MRI, or patient‑facing clinical support.
• PC‑based computer skills and familiarity with Meditech, PACS, or imaging systems.

Merrimack Health is a private, non-profit community hospital providing the Merrimack Valley & southern New Hampshire regions with patient-centered, compassionate, and quality health care for the whole family. For over 140 years, thededicated doctors, nurses, and staff of Merrimack Health have been committed to improving the health of the people and communities we serve. We offer competitive pay, a robust benefit package, generous paid time off and free parking! We are an Equal Opportunity Employer committed to hiring a diverse workforce.

In 2022, Healthgrades ranked MH in the top 5 percentof hospitals in the country, and was awarded a top spot on Forbes’ annual list of America’s Best-In-State Employers 2020!