You May Be a Great Fit as a Multiline Representative at Heather Eberlin - State Farm Agent if:
You’re the person people call first when life goes sideways - calm, steady, and ready to help.
You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
You’re a natural relationship-builder who earns trust quickly and keeps it.
You listen first, then guide, making customers feel understood while confidently recommending solutions.
You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident buying decisions that truly help customers.
Location Address: Charleston, SC 29407
At Heather Eberlin - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.
Responsibilities:
Communicate with customers to understand their needs and provide available product information.
As a Multiline Representative, you'll build relationships with customers, help them understand their insurance options, and recommend solutions that fit their needs. This role combines customer service, relationship management, and consultative sales in a supportive team environment
Assist in developing relationships with new and existing customers across multiple product lines.
Support daily office operations, including documentation, scheduling, and follow-up activities.
Participate in marketing efforts to promote awareness within the community.
Maintain accurate records and ensure a consistent customer experience.
Collaborate with team members to achieve office objectives.
Qualifications:
Effective written and verbal communication skills.
Strong organizational abilities with attention to detail.
Comfortable working in a fast-paced environment.
Prior experience in customer service, business support, or insurance preferred.
Must possess or be able to obtain necessary state insurance licenses.
A typical day may include:
Helping customers review their current coverage
Answering questions by phone, email, and in person
Following up with existing customers
Recommending additional coverage when appropriate
Working with teammates to achieve office goals
We're a locally owned State Farm agency that believes in developing long term careers, not just filling positions. We celebrate successes together, invest in training, and create opportunities for growth as our agency continues to expand
Numbers & Facts
Location
Charleston, SC
Job Type
Full-time
Skills
Administrative Skillsunmatched
Business Supportunmatched
Communication Skillsunmatched
Consultative Salesunmatched
Customer Experienceunmatched
Customer Relationsunmatched
Customer Relationship Management (CRM)unmatched
Customer Service Managementunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Documentationunmatched
Health Insuranceunmatched
Insuranceunmatched
Management Consultingunmatched
Marketingunmatched
Needs Assessmentunmatched
Operational Supportunmatched
Organizational Skillsunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Record Keepingunmatched
Sales Supportunmatched
Training/Teachingunmatched
Writing Skillsunmatched
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