Multi-Line Representative - State Farm Agent Team Member

Mike Shoffner - State Farm Agent
  • Graham, NC
  • Full-time
22 days ago

Job Description

Benefits:
  • Hiring bonus
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
I opened my agency in 1990, and today I’m fortunate to work alongside a team of eight talented professionals. I actually began my career as a team member right out of college before stepping into agency myself, so I understand the role from the ground up. I’m a proud graduate of Elon University, and outside the office I’m a husband and father of two.

Community involvement is a big part of who I am. I stay active in local events, support a number of charities, and give back to many of the area schools.

I offer my team a strong benefits package that includes PTO, a health stipend, a hiring bonus after 90 days, 401k, and reimbursement for licensing costs.

Our office is a genuinely fun place to work—we enjoy what we do, and we enjoy doing it together. I look for motivated individuals who bring great energy and are excited to contribute to a positive, productive environment.


Location Address: Graham, NC 27253


At Mike Shoffner - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.


Responsibilities:
  • Communicate with customers to understand their needs and provide available product information.
  • Assist in developing relationships with new and existing customers across multiple product lines.
  • Support daily office operations, including documentation, scheduling, and follow-up activities.
  • Participate in marketing efforts to promote awareness within the community.
  • Maintain accurate records and ensure a consistent customer experience.
  • Collaborate with team members to achieve office objectives.
Qualifications:
  • Effective written and verbal communication skills.
  • Strong organizational abilities with attention to detail.
  • Comfortable working in a fast-paced environment.
  • Prior experience in customer service, business support, or insurance preferred.
  • Must possess or be able to obtain necessary state insurance licenses.

Numbers & Facts

LocationGraham, NC
Job TypeFull-time

Skills

  • Administrative Skillsunmatched
  • Business Supportunmatched
  • Communication Skillsunmatched
  • Customer Experienceunmatched
  • Customer Support/Serviceunmatched
  • Detail Orientedunmatched
  • Documentationunmatched
  • Health Insuranceunmatched
  • Insuranceunmatched
  • Licensingunmatched
  • Marketingunmatched
  • Needs Assessmentunmatched
  • Operational Supportunmatched
  • Organizational Skillsunmatched
  • Presentation/Verbal Skillsunmatched
  • Record Keepingunmatched
  • Reimbursementunmatched
  • Training/Teachingunmatched
  • Writing Skillsunmatched

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