Multi-Line Representative - State Farm Agent Team Member

Steve Whitley - State Farm Agent
  • Knoxville, TN
  • Full-time
30+ days ago

Job Description

Benefits:
  • License Reimbursement
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
Our agency opened in 2005 and is a close-knit team of four built on a strong foundation in financial services. Before becoming a State Farm agent, I worked in the financial services industry, bringing a customer-focused and solutions-driven approach to the business.

I’m married with two children and value creating a balanced environment both at home and in the workplace.

For our team, we offer a 401(k), reimbursement for licensing costs, and a strong emphasis on work-life balance. Our schedule reflects that, with a 9:00 AM-4:30 PM workday, shorter hours on Fridays, and an overall ~35-hour workweek.

Our office culture is laid-back, relaxed, and independent. We’re looking for someone who is motivated, driven, and able to take ownership of their role—someone who thrives in a low-pressure environment while still producing strong results.

You May Be a Great Fit as a Multiline Representative at Steve Whitley - State Farm Agent if: 
  • You’re the person people call first when life goes sideways - calm, steady, and ready to help.
  • You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
  • You’re a natural relationship-builder who earns trust quickly and keeps it.
  • You listen first, then guide, making customers feel understood while confidently recommending solutions.
  • You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident buying decisions that truly help customers.
Location Address: Knoxville, TN 37922


At Steve Whitley - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.


Responsibilities:
  • Communicate with customers to understand their needs and provide available product information.
  • Assist in developing relationships with new and existing customers across multiple product lines.
  • Support daily office operations, including documentation, scheduling, and follow-up activities.
  • Participate in marketing efforts to promote awareness within the community.
  • Maintain accurate records and ensure a consistent customer experience.
  • Collaborate with team members to achieve office objectives.
Qualifications:
  • Effective written and verbal communication skills.
  • Strong organizational abilities with attention to detail.
  • Comfortable working in a fast-paced environment.
  • Prior experience in customer service, business support, or insurance preferred.
  • Must possess or be able to obtain necessary state insurance licenses.



Numbers & Facts

LocationKnoxville, TN
Job TypeFull-time

Skills

  • Administrative Skillsunmatched
  • Business Supportunmatched
  • Communication Skillsunmatched
  • Customer Experienceunmatched
  • Customer Relationsunmatched
  • Customer Support/Serviceunmatched
  • Detail Orientedunmatched
  • Documentationunmatched
  • Financial Servicesunmatched
  • Insuranceunmatched
  • Licensingunmatched
  • Marketingunmatched
  • Needs Assessmentunmatched
  • Operational Supportunmatched
  • Organizational Skillsunmatched
  • Presentation/Verbal Skillsunmatched
  • Problem Solving Skillsunmatched
  • Record Keepingunmatched
  • Reimbursementunmatched
  • Training/Teachingunmatched
  • Writing Skillsunmatched

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