Multi-Line Representative - State Farm Agent Team Member

Ngoc Phung - State Farm Agent
  • Santa Ana, CA
  • Full-time
13 days ago

Job Description

Benefits:
  • Simple IRA
  • Hiring bonus
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule

About our Agency:
I opened my agency in 2016 and currently lead a team of four. My State Farm journey began in college when I worked part-time as a team member before building my career as a personal banker and eventually returning to open my own agency. Outside of work, I'm a parent of two young children and enjoy animals, plants, being outdoors, and relaxing with my family.

Our agency offers health benefits, a Simple IRA, paid holidays, vacation time, and a strong commitment to work-life balance. We want our team members to have the opportunity to grow professionally, maximize their earning potential, and enjoy a rewarding long-term career.

Our culture is straightforward, respectful, and drama-free. We get along well, work together to provide great service, and stay focused on achieving our goals. I'm looking for someone who is sincere, patient, considerate, and team-oriented, with the motivation to help our agency grow while reaching their own professional and financial goals.


Location Address:   Santa Ana, CA 92703


At Ngoc Phung - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.


Responsibilities:
  • Communicate with customers to understand their needs and provide available product information.
  • Assist in developing relationships with new and existing customers across multiple product lines.
  • Support daily office operations, including documentation, scheduling, and follow-up activities.
  • Participate in marketing efforts to promote awareness within the community.
  • Maintain accurate records and ensure a consistent customer experience.
  • Collaborate with team members to achieve office objectives.
Qualifications:
  • Effective written and verbal communication skills.
  • Strong organizational abilities with attention to detail.
  • Comfortable working in a fast-paced environment.
  • Prior experience in customer service, business support, or insurance preferred.
  • Must possess or be able to obtain necessary state insurance licenses.
  • Bilingual Vietnamese preferred.

Numbers & Facts

LocationSanta Ana, CA
Job TypeFull-time

Skills

  • Administrative Skillsunmatched
  • Business Supportunmatched
  • Communication Skillsunmatched
  • Customer Experienceunmatched
  • Customer Support/Serviceunmatched
  • Detail Orientedunmatched
  • Documentationunmatched
  • Financial Servicesunmatched
  • Health Insuranceunmatched
  • Insuranceunmatched
  • Marketingunmatched
  • Needs Assessmentunmatched
  • Operational Supportunmatched
  • Organizational Skillsunmatched
  • Presentation/Verbal Skillsunmatched
  • Record Keepingunmatched
  • Team Lead/Managerunmatched
  • Team Playerunmatched
  • Training/Teachingunmatched
  • Vietnamese Languageunmatched
  • Writing Skillsunmatched

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