Accounting, Accounting Policies, Accounting Software, Accounts Payable, Accounts Receivable, Administrative Skills, Analysis Skills, Auditing, Bill of Materials (BOM), Business Analysis, Cadence, Cash Flow, Claims Processing, Cost Analysis, Cost Control, Credit and Collections, Disability Insurance, Disciplinary Action, Employee Orientation, Expense Reports, External Audit, File Maintenance, Financial Administration, Financial Reporting, Financial Transactions, General Ledger Accounting, Government Reporting, Health Maintenance Organization (HMO), Healthcare, Help Desk, Implants, Insurance, Internal Audit, Knowledge Base, Leadership, Licensing, Life Insurance, Maintain Compliance, Medicaid, Medical Records, Medicare, Office Management, Payroll Administration, Physician Credential, Policy Development, Preferred Provider Organization (PPO), Procedure Development, Quality Management, Record Keeping, Regulations, Regulatory Compliance, Regulatory Requirements, Reporting Skills, Statistics, Surgical Procedures, Technical Support
Multi-Site Business Office Manager
The Multi-Site Business Office Manager exercises general supervision over business office staff directing all areas of credit and collections of the Surgery Center(s). Plans, organizes and directs all aspects of the Business Office including the administration of all policies on accounting, insurance, internal controls, accounts payable, auditing of patient accounts, scheduling, admissions, medical records, and claims processing.
Job Responsibilities -
The Regional Business Office Manager monitors and directs the day-to-day operations. Directly manages the Administrative and Front Desk Personnel. Reviews billing and collection patterns of scheduled patients by daily monitoring of front desk applications and informs office management of any patients that continue to present with outstanding balances. Gathers and analyzes information. Develops new procedures to improve the quality and quantity and efficiency of work processed. Solves difficult payment and associated office problems. Audits problem accounts and reports to Administrator and office management. Interprets and enforces rules and regulations, including Medicare requirements.
Maintains knowledge base, prepares staff, and participates in both internal and external audits from regulatory bodies and accrediting agencies. Maintains accurate logs of licensing and expirations. Affiliation/Credentialing requests for physicians and insurance payer requests. Government reporting as a regulatory requirement of the ASC. Supervises and trains/orients assigned personnel. Evaluates performance of business office personnel with the administrator and recommends merit increases, promotions, and disciplinary actions. Initiates and answers pertinent correspondence. Prepares and writes reports. Maintains required records and files. Maintains knowledge of and complies with established policies and procedures. Evaluates monthly reports prior to monthly closure of computer databases including but not limited to, implant logs, open encounters, and general ledger.
Prepares monthly accounts receivable analysis and reviews with General Partnership. Directs the in the maintenance of facility records. Maintains regulatory and legal requirements of the medical records department. Assists in the preparation and distribution of the facility surgery schedule. Audits accounts to ensure compliance with applicable laws and regulations relative to fraud and abuse issues. Supervises the analysis of costs and makes recommendations to ensure the appropriate income/cash flow. Establishes and monitors internal controls. Provides direction and support for IT tracking, and helpdesk requests. Keeps administrator informed of all BOM activities and copies of administrator on all financial reports.
Update and maintenance of the ASC schedule. Establishes regular rotation through all sites in the region. Credentialing of all new providers and maintains accurate records of existing providers. Maintains accurate employee files. Daily upkeep of encounter tracking acknowledged appointments, and cancelled appointments. Attendance and participation in leadership and management training sessions. Maintains/updates data in payment system and processes payroll and expense reports. Reporting of ASC statistics in regular cadence to leadership. Complete onboarding assignments for new hires. Maintains knowledge and competence in all systems/applications used. Support front desk coverage as needed. Responsible for completing financial transactions. Performs related work as required.
Qualifications:
- Bachelor’s degree in business or related business experience.
- 6 years of healthcare experience. 4 years of management experience.
- Proficiency in in accounting and ability to use computer-automated accounting systems
- Experience working with different types of third-party papers including HMO, PPO and Medicare/Medicaid, etc.
- Demonstrates accountability, integrity, professionalism, openness, receptive to change, creativity and innovative.
Pay Range: $83,054.40/yr - $104,000/yr (Wages are determined based upon a number of factors including, but not limited to, an individual’s qualifications and experience.)
Benefits
USPI offers the following benefits, subject to employment status:
- Medical, dental, vision, disability, and life insurance
- Paid time off (vacation & sick leave) – Starting PTO accrual is 15 days per year.
- 401k retirement plan
- Paid holidays
- Health savings accounts, healthcare & dependent flexible spending accounts
- Employee Assistance program, Employee discount program
- Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance.
Who We Are
At USPI, we create relationships that create better care. We partner with physicians and health care systems to provide first class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner.
USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.
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Required Skills
Required Experience