Multi-Site Front Desk Coordinator

Prestige Medical Group

Locations: Canton, Woodstock, and Jasper, with flexibility to support additional PMG locations as needed.

Pay: $20.00 - $24.00 per hour, based on experience

Job Type: Full-Time | In Person

Position Summary

Prestige Medical Group is seeking a dependable, adaptable, and patient-focused Multi-Site Front Desk Coordinator to support daily front office operations across multiple practice locations.

This position provides front desk coverage based on staffing and operational needs, ensuring a consistent, welcoming patient experience and efficient administrative workflows. The ideal candidate is organized, flexible, and comfortable working with different teams in a fast-paced healthcare environment.

Key Responsibilities

• Provide front desk coverage at multiple PMG locations as assigned.

• Manage patient check-in and check-out, including registration, intake forms, and demographic updates.

• Verify insurance eligibility and benefits, and collect copays, deductibles, coinsurance, and outstanding balances.

• Schedule and confirm appointments, coordinate referrals, and assist with outside facility scheduling.

• Answer patient calls, manage telephone encounters, and communicate with clinical teams to address patient needs.

• Scan and process medical records, maintain accurate documentation, and update patient information in Epic.

• Assist with new patient resource tracking, in-house medication sales, and PDRX reporting as applicable.

• Support site supervisors with daily front desk operations and ensure consistent procedures across locations.

• Maintain patient confidentiality and comply with HIPAA regulations and PMG policies.

Qualifications

• Minimum of 2 years of front office experience required, preferably in a medical or clinical setting.

• EMR/EHR experience required; Epic experience preferred.

• Strong computer skills and excellent customer service abilities.

• Experience with insurance verification and patient collections preferred.

• Excellent communication, organizational, and multitasking skills.

• Ability to work efficiently in a fast-paced environment.

• Dependable, punctual, and comfortable working independently or as part of a team.

• Must have reliable transportation and the flexibility to travel between assigned PMG locations.

Benefits

Prestige Medical Group offers a competitive benefits package, including:

• Medical, dental, and vision insurance

• Healthcare and dependent care flexible spending accounts

• 401(k) with employer matching

• Paid holidays and paid time off

• Wellness and MedSpa benefits

• Life insurance and additional voluntary benefits

Our Core Values

At Prestige Medical Group, we are committed to People First, Moral Responsibility, and Greater Together. We are looking for someone who shares these values and takes pride in providing