Multi-Unit Manager

TheMulti-Unit Manageroversees multiple airport and resort retail locations including food and beverage operations ensuring strict adherence to elevated food safety sanitation waste control and regulatory standards. This role drives operational excellence and sales performance across all stores provides leadership to store teams maintains consistent brand standards and partners with cross-functional teams to achieve strong financial results while delivering an exceptional guest experience.Key ImpactConsumers Experience seamless service strong product availability and consistent brand engagement across all locations.Store Teams Empowered coached and developed to deliver high-quality consistent execution.Key ResponsibilitiesOperational Leadership & Property AccountabilityLead sales growth customer experience operational execution shrink reduction labor productivity and expense control across all assigned stores within one property.Translate company sales and operational priorities into clear expectations routines and action plans for Store Managers and frontline teams.Analyze store performance identify root causes and implement practical plans that improve profitability compliance service and execution consistency.Maintain strong partnerships with airport resort landlord vendor and cross-functional business partners to support smooth property operations.People Development & Leadership CapabilityRecruit coach develop engage and retain high-performing Store Managers and store teams.Set clear performance expectations provide regular feedback and support corrective action when performance or behavior does not meet standards.Build leadership capability through in-store coaching performance routines onboarding support succession planning and talent development.Create an accountable inclusive customer-focused culture aligned with company values and operational expectations.Operational Excellence & Business PerformanceDeliver sales labor shrink cost inventory customer experience food safety health and safety and compliance targets across assigned stores.Use sales trends operational reporting audit results labor metrics shrink reporting and scorecards to identify risks priorities and improvement opportunities.Ensure consistent execution of company standards including merchandising replenishment receiving inventory control cash handling waste control and standard operating procedures.Stabilize underperforming or high-risk stores through targeted coaching corrective action planning follow-up routines and measurable performance improvement plans.Risk Compliance & Operational ControlsEnsure assigned stores comply with company policies operational standards financial controls airport or resort requirements food safety health and safety and regulatory expectations.Partner with Profit Protection Risk Management People Facilities and Operations teams to resolve issues and strengthen operational controls.Support audits operational assessments investigations corrective action planning and issue resolution as required.Responsible for carrying and securely managing keys for store and storage areas following all company key-control procedures and immediately reporting lost or missing keys.Sales Enablement Initiative Execution & Field PartnershipEnable sales performance by coaching Store Managers and teams on selling behaviors product knowledge customer engagement conversion and average transaction value.Partner with Commercial Buying Central Operations and field leadership to improve merchandising inventory flow product availability and sales execution within the assigned property.Lead property-level deployment of sales initiatives operational programs remodels new store openings training rollouts and business transformation efforts.Share field insights emerging risks performance trends and recommended actions with field and enterprise leadership teams.Compensation- 74000 - 86000