Property Manager - Affordable Housing / LIHTC
Job Type: Full-Time
Schedule: Monday-Friday, 8:30 AM-5:00 PM + one half-day Saturday per month
Industry: Multifamily Property Management / Affordable Housing
Position Overview
We are seeking an experienced Property Manager / Community Manager / Site Manager with a strong background in affordable housing, LIHTC, HUD, and multifamily property management.
The Property Manager will oversee the daily operations and long-term performance of a multifamily affordable housing portfolio, including light travel between assigned properties. This position will lead administrative and maintenance team members while maintaining strong performance in occupancy, rent collections, resident retention, compliance, recertifications, property inspections, maintenance operations, budgeting, and financial management.
The ideal candidate has at least three years of progressive property management experience and hands-on knowledge of Low-Income Housing Tax Credit (LIHTC), HUD programs, Public Housing, Fair Housing, affordable housing compliance, and income-restricted housing.
Key Responsibilities
Property Operations & Financial Management
- Oversee day-to-day multifamily property management and affordable housing operations
- Manage rent collection, delinquency, bad debt, vacancy loss, lease renewals, occupancy, and resident retention
- Monitor property financial performance, operating expenses, rental income, and budget expectations
- Process and monitor accounts payable, invoices, vendor expenses, and property operating costs
- Optimize rental income while maintaining compliance with applicable affordable housing program requirements
- Maintain strong relationships with subsidy programs, housing agencies, vendors, and community partners
- Identify cost-saving opportunities and provide input regarding capital improvements and capital planning
Affordable Housing Compliance
- Maintain compliance with LIHTC, Low-Income Housing Tax Credit, HUD, Public Housing, Fair Housing, and other affordable housing programs
- Oversee annual recertifications, interim recertifications, income certifications, resident files, eligibility documentation, and compliance reporting
- Maintain accurate resident files and documentation in accordance with regulatory requirements
- Monitor affordable housing waitlists and occupancy requirements
- Ensure leasing and occupancy practices comply with Fair Housing laws and affordable housing regulations
- Prepare the property and resident files for compliance reviews, audits, and regulatory inspections
Maintenance & Property Inspections
- Conduct routine and daily property inspections
- Maintain communities in inspection-ready condition
- Oversee maintenance operations, service requests, work orders, preventive maintenance, unit turns, make-readies, and vacant unit preparation
- Partner with maintenance personnel to ensure repairs and unit turnovers are completed within established timeframes
- Monitor vendor performance, maintenance expenses, and property conditions
- Support successful regulatory, agency, and property inspections
- Identify potential safety, risk management, and property compliance concerns
Leasing, Occupancy & Resident Relations
- Maintain strong occupancy and resident retention
- Oversee leasing activities, applications, waitlists, renewals, and move-ins/move-outs
- Deliver professional and responsive resident relations and customer service
- Address resident concerns and resolve escalated issues
- Promote a positive community environment and high-quality resident experience
- Ensure timely completion of lease renewals and recertifications
Team Leadership
- Supervise, coach, and develop leasing, administrative, and maintenance personnel
- Establish performance expectations and accountability for property operations
- Train team members on Fair Housing, affordable housing compliance, risk management, property inspections, resident relations, vendor management, and property management software
- Foster a culture focused on professionalism, compliance, resident service, and operational excellence
Property Management Systems
- Utilize RealPage OneSite / OneSite for property management operations, resident records, leasing, reporting, and compliance
- Maintain accurate property, resident, financial, and compliance information within property management systems
Required Qualifications
- Minimum 3 years of Property Manager, Community Manager, Site Manager, or multifamily property management experience
- Minimum 3 years of affordable housing property management experience
- Hands-on experience with LIHTC / Low-Income Housing Tax Credit properties
- LIHTC certification required
- Working knowledge of HUD, Public Housing, affordable housing compliance, income-restricted housing, and Fair Housing
- Experience with recertifications, income certifications, resident files, compliance documentation, and property inspections
- Strong knowledge of occupancy management, rent collections, delinquency, budgeting, financial reporting, leasing, and resident retention
- Experience supervising leasing, administrative, and maintenance teams
- Strong leadership, communication, organizational, financial management, and problem-solving skills
- Experience with RealPage OneSite preferred
- Ability to travel locally between assigned properties
- Ability to work one half-day Saturday per month
- Ability to perform property inspections requiring walking, climbing stairs, bending, and reaching
Preferred Industry Credentials
Additional affordable housing credentials or training are highly desirable, including:
- HCCP - Housing Credit Certified Professional
- COS - Certified Occupancy Specialist
- TCS - Tax Credit Specialist
- SHCM - Specialist in Housing Credit Management
- CPO - Certified Professional of Occupancy
- HUD and LIHTC compliance training
- Fair Housing certification or training
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Paid time off
- Professional development assistance
- Performance-based bonus
BG Staffing is an Equal Opportunity Employer. We are committed to providing equal opportunities for employment to all qualified people, regardless of race, color, national origin, religion, sex, age, disability status, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. BG Staffing uses artificial intelligence (AI) and other automated decision-support tools to assist in the recruiting and hiring process. See https://www.bgsf.com/ai-notice for more details.