Municipal Contract Compliance & Reporting Manager

MUNICIPAL CONTRACT COMPLIANCE & REPORTING MANAGER

Salary Range: $90,000 - 150,000/year

CR&R Incorporated is seeking an experienced Municipal Contract Compliance & Reporting Manager to lead the administrative, reporting, and compliance functions supporting our municipal franchise agreements.

This is a highly visible management role responsible for overseeing a team of 30+ employees who coordinate municipal reporting, contract requirements, sustainability programs, outreach activities, and other deliverables for the cities and public agencies we serve.

The successful candidate does not need to be a sustainability expert. We are looking for a strong people manager and administrative leader who can organize a large team, establish accountability, manage deadlines, oversee complex reporting requirements, and ensure contractual commitments are completed accurately and on time.

Why This Role Matters

CR&R operates under complex municipal franchise agreements that require ongoing reporting, documentation, program administration, community outreach, and regulatory compliance.

This position provides the leadership and structure behind those commitments - ensuring our teams know what is required, deadlines are met, reports are accurate, and municipal partners receive consistent, professional support.

What You'll Do

• Lead, supervise, and develop a team of 30+ employees supporting municipal contracts, reporting, sustainability programs, and community outreach
• Oversee administrative compliance with municipal franchise agreements and other contractual requirements
• Manage recurring city reports, regulatory reports, program documentation, performance metrics, and contract deliverables
• Establish reporting calendars, deadlines, workflows, and accountability systems across multiple municipal contracts
• Ensure data submitted to municipalities and regulatory agencies is accurate, complete, consistent, and delivered on time
• Coordinate with Operations, Finance, Customer Service, Recycling, Organics, and other departments to gather information required for municipal reporting
• Monitor contract requirements and ensure responsible departments complete required actions and deliverables
• Track outstanding commitments, corrective actions, reporting deadlines, and municipal requests
• Review reports and presentations before submission to city staff and other public agencies
• Identify gaps, inconsistencies, or potential compliance issues and drive them through resolution
• Develop procedures, templates, tracking systems, and internal controls to improve reporting accuracy and efficiency
• Manage workload and staffing across the department while establishing clear expectations and performance standards
• Support meetings with municipal staff and assist with presentations, contract reviews, audits, and compliance discussions
• Provide leadership with visibility into contract performance, reporting status, risks, and outstanding obligations

What We're Looking For

• Bachelor's degree in Business Administration, Public Administration, Management, Environmental Studies, or related field
• 5+ years of progressive management experience, including experience leading a large administrative or professional team
• Demonstrated ability to manage 20+ employees, multiple workstreams, and competing deadlines
• Strong administrative, organizational, and project management skills
• Experience managing contractual requirements, compliance reporting, government reporting, regulated programs, or complex client deliverables
• Strong Excel, reporting, documentation, and data-management skills
• Ability to review detailed information for accuracy and identify discrepancies or missing requirements
• Strong written and verbal communication skills
• Ability to work effectively with executives, operational leaders, municipal staff, and other external stakeholders
• Experience with municipal government, waste and recycling, environmental programs, public utilities, transportation, or another regulated industry is preferred but not required

The Right Person for This Role

You may come from municipal government, utilities, transportation, waste and recycling, construction, property management, healthcare, financial services, government contracting, or another highly regulated environment.

More important than direct sustainability experience is your ability to lead people, create structure, manage complex administrative processes, hold teams accountable, and make sure nothing falls through the cracks.

Why Join CR&R

• Lead a significant department supporting some of CR&R's most important municipal relationships
• Manage a large team with broad responsibility and executive visibility
• Work in a stable organization providing essential environmental services throughout Southern California
• Play a key role in improving contract compliance, reporting accuracy, and operational accountability
• Competitive compensation and comprehensive benefits

About Us

CR&R Incorporated is one of Southern California's most innovative and successful waste and recycling collection companies, serving more than 3 million people and over 25,000 businesses across multiple states.

Equal Employment Opportunity Statement

This company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other protected status under applicable law.

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