NEMT Driver - Arizona & Iowa

NEMT Driver - Arizona & Iowa

Company: CareLink Transportation

Employment Type: Full-Time or Part-Time

Reports To: Operations Manager

Current Hiring Areas: Paradise Valley, Cave Creek, and Deer Valley, Arizona; Cedar Rapids, Iowa

About CareLink Transportation

CareLink Transportation provides safe, reliable, and respectful non-emergency medical transportation for individuals traveling to medical appointments and other essential destinations. Our drivers help keep clients connected to care through professionalism, punctuality, dignity, and compassionate service.

Position Summary

The NEMT Driver is responsible for safely transporting clients to and from medical appointments, dialysis, therapy, hospital discharge, pharmacy, and other approved destinations. This role requires excellent customer service, safe driving habits, clear communication with dispatch, and respectful assistance for clients with mobility needs.

Key Responsibilities

* Safely operate CareLink vehicles in accordance with traffic laws, company policy, and all applicable transportation requirements.

* Provide courteous, patient-centered service to every client.

* Assist clients with mobility equipment, including wheelchairs and walkers, in accordance with CareLink training and safety procedures.

* Maintain regular communication with dispatch regarding trip status, delays, client needs, and completed trips.

* Arrive on time for scheduled pickups and drop-offs.

* Complete daily vehicle safety inspections and promptly report maintenance or safety concerns.

* Keep assigned vehicles clean, organized, fueled, and ready for service.

* Accurately document trips, mileage, incidents, and other required information using CareLink-approved apps or equipment.

* Protect client privacy and maintain confidentiality in accordance with HIPAA and CareLink policies.

* Report incidents, accidents, safety concerns, or client concerns to management immediately.

* Work cooperatively with dispatch, fellow drivers, healthcare facilities, clients, and families.

Qualifications

* Valid driver's license and an acceptable driving record under CareLink policy.

* Must meet applicable age, licensing, insurance, and state requirements for the assigned service area.

* Ability to pass required background screening, motor-vehicle record review, drug screening, and physical examination when required for the role.

* Ability to safely assist clients with mobility equipment and perform the physical duties of the position.

* Strong communication, customer-service, time-management, and problem-solving skills.

* Dependable, professional, respectful, and able to work independently.

* Willingness to complete required onboarding and training, including defensive-driving and safety training.

* Previous NEMT, transportation, healthcare, caregiving, or customer-service experience is preferred but not required.

Current Hiring Areas

CareLink Transportation is currently hiring NEMT Drivers for:

* Paradise Valley, Cave Creek, and Deer Valley, Arizona

* Cedar Rapids, Iowa

Applicants should be available to work reliably within one of the listed service areas.

Equal Opportunity Employer

CareLink Transportation is an Equal Opportunity Employer. We value safety, respect, professionalism, and service in everything we do.