Job Title: Network Administrator
Location: Chicago, IL 60606
Salary/Payrate: $75-90K/year (position is non-exempt)
Work Environment: Hybrid (2 of days WFH) after the first several weeks
Term: Permanent
Department: Information Services
Reports To: Director of Information Services
Bachelor’s degree required: No
Referral Fee: AMS will pay $500 should the person you refer gets hired
- This is a support role with a focus on user support and user/laptop creation and maintenance.
- Client is seeking candidates with 2-4 years of experience who can grow into this role.
- Candidates with only help desk experience are encouraged to apply. Client will train on other aspects of position.
Job Description
This role combines maintenance and managing of the hybrid cloud/on-premises environment, as well as upgrade planning and future needs of the Firm’s information technology.
Responsibilities:
- Responsible for administration, maintenance, and upgrades for 175+ workstations and 160+ users both local and remote. Windows 2019-2022 server environment, Windows 11 laptop environment. Microsoft hybrid cloud admin for Active Directory, Exchange, One Drive, and other cloud apps.
- Supports hardware and software at workstation level. Some server support as needed.
- Assists with identifying and resolving issues.
- Interacts with users, clients and vendors.
- Provides 2nd level and onsite help desk support through escalation process and after-hours requests.
- Completes special assignments/projects as assigned.
- Technical backup for Network Administrators and Chief Information Officer.
Qualifications/Requirements:
- Some knowledge of Windows Server (all versions). Microsoft Cloud Administration, Windows 11 Group
- Policy management. Working ability in EntraID, M365 Suite and hybrid Active Directory.
- Project management skills (Asana).
- Minimum of 3 to 5 years systems admin experience, and level 2 Help Desk experience; law firm experience preferred.
- Excellent oral, organizational, technical, and interpersonal skills.
- Conscientious, thorough, accurate, attention to detail, responsive, self motivated, professional.
- Ability to work well with all levels of personnel.
- Able to be on call after hours and weekends.
- All other duties as assigned.