1st Level Support, Administrative Skills, Analysis Skills, Business Support, CCNA - Cisco Certified Network Associate, Change Management, Cisco Network Systems, Cloud Computing, Communication Skills, Computer Servers, Computer Systems, Customer Support/Service, DHCP (Dynamic Host Configuration Protocol), DNS (Domain Name System), Data Management, Database Administration, Database Backup, HVAC, Hardware Administration, Hardware Components, Hardware Installation, High Availability, Identify Issues, Information Technology & Information Systems, Lift/Move 50 Pounds, Local Area Network (LAN), Manufacturing Systems, Memory Hardware, Microsoft Active Directory, Microsoft Product Family, Microsoft Windows Server, Microsoft Windows System Administration, Network Administration/Management, Network Attached Storage (NAS), Network Operations Center, Network Performance/Analysis, Network Routing, Network Support, Network Switching, Network Traffic Analysis, On Call, PBX (Private Branch eXchange), Power Outages, Print Server, Problem Solving Skills, Product Design, Programmable Logic Controller (PLC), Root Cause Analysis, Security Monitoring, Security Policy, Server Hardware, Software Patches, Storage Area Network (SAN), Subnetting, System Center Configuration Manager (SCCM), Systems Administration/Management, TCP/IP (Transmission Control Protocol/Internet Protocol), Team Lead/Manager, Team Player, Technical Leadership, Technical Support, Testing, VLAN (Virtual Local Area Network), Vendor/Supplier Management, Wide Area Network (WAN), Willing to Travel, Wireless Communications, Wireshark (Ethereal)