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Network and Infrastructure Engineer

Macpower Digital Assets Edge Private Limited
  • Madison, WI
  • $60 Per Hour
  • Quick Apply
6 days ago

Job Description

Job Summary:
  • Troubleshoot and administer network infrastructure including LAN, WAN, and wireless systems.
  • Manage Cisco Layer 2 & Layer 3 routing, Cisco wireless networks, Cisco PBX administration, and Cisco standard protocols.
  • Support IT cabling, infrastructure planning, and design including cable patching, switch configuration, port enable/disable, and network traffic analysis.
  • Configure and troubleshoot TCP/IP, DHCP, subnetting, VLAN, and POE.
  • Utilize packet capturing tools such as WireShark for network analysis.
  • Perform network maintenance, support, and refresh activities.
  • Provide smart hands support for remote teams and third-party vendor management for issue escalation and resolution.
  • Manage data center infrastructure including power, UPS, HVAC, and cabling.
  • Install and troubleshoot server room hardware components such as rack servers, fiber, switches, disk drives, and memory.
  • Administer Windows Server operating systems including Windows Server 2016, monitoring, troubleshooting, and parts swaps/repair.
  • Configure and manage DHCP, DNS, print servers, file shares, and Microsoft SCCM.
  • Support hardware for servers, data backup libraries, and SAN/NAS systems.
  • Maintain and refresh server, storage, and backup systems including rackmount installation and configuration.
  • Apply Windows Server 2012/2016 policy and security management.
  • Provide first-level support for business and plant floor applications, managing issue escalation to subject matter experts.
  • Troubleshoot and support manufacturing systems including GALC, AER creation, PTCS, ANDON, and PLC.
  • Perform outage and problem management with strong troubleshooting and root cause analysis skills.
  • Deliver exceptional customer service and work efficiently under pressure in critical plant floor situations.
  • Maintain on-call availability 24x7 and work flexible hours including overtime.
  • Lift up to 50 lbs and access IT equipment via ladders and staircases.
  • Travel to client sites within the US for short-term support.
  • Exhibit strong teamwork, professional demeanor, and ethical standards.
  • Communicate effectively in written and oral formats.
  • Utilize remote control tools for off-site support.
  • Support various manufacturing computer systems and Windows Active Directory configurations.
  • Follow change management processes.
Essential Skills:
  • Tier 3 IT Infrastructure Engineer responsible for troubleshooting, configuration, database administration, and repair of server, network, infrastructure, data center, email, and file shares.
  • Deploy solutions to complex technical problems and serve as the go-to expert for infrastructure, cloud, network, and data center operations.
  • Perform high-end administration tasks and lead technical teams.
  • Detect root causes of issues and develop new features using advanced technological support.
  • Work alongside chief engineers responsible for product and service design.
Must-Have:
  • 7+ years of experience in network switching (LAN technology).
  • Cisco Certified - CCNA.
  • Experience in network troubleshooting and administration including Cisco Layer 2 & Layer 3 routing, Cisco wireless networks, and Cisco PBX administration.
  • Expertise in packet capturing tools such as WireShark.
  • Experience installing and troubleshooting server room hardware components such as rack servers, fiber, switches, disk drives, and memory.
  • Administration of Windows Server operating systems including Windows Server 2016, monitoring, troubleshooting, and parts swaps/repair.
  • Experience supporting hardware for servers, data backup libraries, and SAN/NAS systems.
  • Proficiency in remote control tools and off-site support.

Numbers & Facts

LocationMadison, WI
Salary$60 Per Hour

Skills

  • 1st Level Supportunmatched
  • Administrative Skillsunmatched
  • Analysis Skillsunmatched
  • Business Supportunmatched
  • CCNA - Cisco Certified Network Associateunmatched
  • Change Managementunmatched
  • Cisco Network Systemsunmatched
  • Cloud Computingunmatched
  • Communication Skillsunmatched
  • Computer Serversunmatched
  • Computer Systemsunmatched
  • Customer Support/Serviceunmatched
  • DHCP (Dynamic Host Configuration Protocol)unmatched
  • DNS (Domain Name System)unmatched
  • Data Managementunmatched
  • Database Administrationunmatched
  • Database Backupunmatched
  • HVACunmatched
  • Hardware Administrationunmatched
  • Hardware Componentsunmatched
  • Hardware Installationunmatched
  • High Availabilityunmatched
  • Identify Issuesunmatched
  • Information Technology & Information Systemsunmatched
  • Lift/Move 50 Poundsunmatched
  • Local Area Network (LAN)unmatched
  • Manufacturing Systemsunmatched
  • Memory Hardwareunmatched
  • Microsoft Active Directoryunmatched
  • Microsoft Product Familyunmatched
  • Microsoft Windows Serverunmatched
  • Microsoft Windows System Administrationunmatched
  • Network Administration/Managementunmatched
  • Network Attached Storage (NAS)unmatched
  • Network Operations Centerunmatched
  • Network Performance/Analysisunmatched
  • Network Routingunmatched
  • Network Supportunmatched
  • Network Switchingunmatched
  • Network Traffic Analysisunmatched
  • On Callunmatched
  • PBX (Private Branch eXchange)unmatched
  • Power Outagesunmatched
  • Print Serverunmatched
  • Problem Solving Skillsunmatched
  • Product Designunmatched
  • Programmable Logic Controller (PLC)unmatched
  • Root Cause Analysisunmatched
  • Security Monitoringunmatched
  • Security Policyunmatched
  • Server Hardwareunmatched
  • Software Patchesunmatched
  • Storage Area Network (SAN)unmatched
  • Subnettingunmatched
  • System Center Configuration Manager (SCCM)unmatched
  • Systems Administration/Managementunmatched
  • TCP/IP (Transmission Control Protocol/Internet Protocol)unmatched
  • Team Lead/Managerunmatched
  • Team Playerunmatched
  • Technical Leadershipunmatched
  • Technical Supportunmatched
  • Testingunmatched
  • VLAN (Virtual Local Area Network)unmatched
  • Vendor/Supplier Managementunmatched
  • Wide Area Network (WAN)unmatched
  • Willing to Travelunmatched
  • Wireless Communicationsunmatched
  • Wireshark (Ethereal)unmatched

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