Resource Innovations is seeking a Network and Site Infrastructure Engineer to join our growing team in Salt Lake City, UT. The Network & Infrastructure Engineer is the primary hands-on owner for the procurement, provisioning, configuration, installation, maintenance, and lifecycle of the organization's network, connectivity, structured cabling, AV, and physical access technologies. The role requires strong Cisco CCNA-level fundamentals, disciplined troubleshooting across the OSI model, practical experience, and a collaborative team-first approach.
Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change.
Network, Security & Connectivity
- Own procurement, provisioning, configuration, installation, maintenance, documentation, and lifecycle management for internet circuits and WAN connectivity.
- Administer Cisco Meraki MX security appliances, Cisco/Meraki switches, and Meraki wireless infrastructure.
- Configure and support user VPN and site-to-site VPN connectivity.
- Monitor network availability, performance, capacity, firmware, licensing, and hardware lifecycle requirements.
- Coordinate circuit installations, service changes, escalations, renewals, and troubleshooting with carriers and vendors.
- Maintain accurate network diagrams, standards, inventories, configuration records, and operational documentation.
Structured Cabling & Site Infrastructure
- Oversee installation, testing, labeling, documentation, maintenance, and lifecycle of Category 5, 6, and 8 cabling as well as single and multimode fiber infrastructure.
- Coordinate cabling contractors and validate work against industry/organizational standards and site requirements.
- Support network closet readiness, equipment placement, power, patching, and physical connectivity.
Audio/Visual, Access Control & Adjunct Support
- Support installation, administration, maintenance, and lifecycle of conference room and audio/visual systems, including Teams and Zoom room technologies where applicable.
- Administer personnel access control systems (PACS) and coordinate related vendor support.
- Provide backup-only support for PC provisioning and deployment when coverage or workload requires it.
- Apply working knowledge of POTS, fax, and analog telecommunications services when supporting legacy or site-specific requirements.
Troubleshooting & Service Partnership
- Serve as the primary escalation resource for wired, wireless, VPN, circuit, and end-user connectivity issues.
- Troubleshoot systematically through the OSI model, including endpoint configuration, physical connectivity, switching, routing, DNS, DHCP, authentication, and application reachability.
- Communicate clearly with end users, support personnel, vendors, and leadership during incidents and planned changes.
- Partner with the PC support team and remote on-site personnel/contacts for task execution and with the IT Director for architecture, complex configuration, standards, and lifecycle planning.
Other duties as assigned.