We are seeking a skilled Network Circuit Engineer to lead and manage the end-to-end turn-up (provisioning, activation, testing, validation, and commissioning) of network circuits for our ISP operations. In this role, you will ensure reliable delivery of Ethernet, optical, IP, and related connectivity service. You will work cross-functionally with provisioning, field operations, network engineering, NOC, carriers/vendors, and customers to drive efficient turn-ups, rapid issue resolution, and high first-pass success rates while maintaining service quality and SLAs.
- Own end-to-end circuit turn-up processes for ISP services, including Metro Ethernet (1G/10G/100G), Starlink, fiber/optical transport, and related access or backbone circuits
- Plan, schedule, execute, and document circuit activation: port/path assignments, network element and CPE configuration, power-on/bring-up, continuity and functional testing
- Perform comprehensive testing and validation (optical power, throughput, latency, jitter, packet loss, MAC learning, end-to-end connectivity) to confirm service readiness at the demarcation point
- Troubleshoot circuit-level and Layer 1-3 issues (physical layer, signal integrity, optics/SFPs, configuration, routing/switching, carrier handoffs); perform root-cause analysis and drive resolution with internal teams, field technicians, and external providers
- Develop, refine, and maintain turn-up procedures, Method of Procedures (MOPs), checklists, test scripts, and automation to improve efficiency, repeatability, and quality
- Coordinate closely with field technicians, project managers, carriers, customers, and cross-functional teams for installations, upgrades, bandwidth changes, disconnects, and migrations
- Manage circuit delivery, documentation, test reports, and knowledge capture of lessons learned
- Support escalations, provide status updates, and ensure timely handoff to operations/NOC once circuits are fully validated and accepted
- Contribute to process improvements, tool/fixture enhancements, lab or remote test setups, and readiness for new technologies or higher-capacity services
- Ensure compliance with internal standards, industry best practices, and relevant telecom/regulatory requirements
- Bachelor's degree in Electrical Engineering, Telecommunications, Computer Science, Network Engineering, or equivalent practical experience
- 3+ years of hands-on experience in circuit/network turn-up, provisioning, testing, activation, or implementation within an ISP, telecom carrier, or large-scale network environment
- Strong practical knowledge of Ethernet services, optical transport, IP networking, and circuit testing methodologies
- Experience configuring and troubleshooting routers, switches, CPE, and transport equipment; familiarity with common protocols (Ethernet, TCP/IP, VLANs, basic routing such as OSPF/BGP)
- Proficiency with test equipment and tools (optical power meters, traffic generators, loopback testing, etc.) and interpreting results
- Ability to read and work from circuit designs, schematics, wiring diagrams, order details, and network documentation
- Solid troubleshooting, root-cause analysis, and documentation skills in a production network environment
- Excellent coordination, communication, and organizational abilities; comfortable working with field teams, customers, and carriers in a fast-paced setting
- Ability to manage multiple turn-ups, priorities, and shifts as needed (some roles involve contact-center style or on-call support)
- Experience with Metro Ethernet, Carrier Ethernet, or large enterprise circuit deliveries
Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
- Medical plans > plan options with $0 payroll deduction
- Family-building, fertility, adoption and surrogacy benefits
- Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
- Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
- Company paid Basic Life, AD&D
- Short-term and long-term disability insurance (90 day waiting period)
- Employee Assistance Program
- Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
- Back-up childcare and parenting support resources
- Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
- Weight Loss and Tobacco Cessation Programs
- Tesla Babies program
- Commuter benefits
- Employee discounts and perks program
Expected Compensation
$140,000 - $252,000/annual salary + cash and stock awards + benefits
Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.