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Network Development Engineer, Network - Core

Amazon.com Inc
  • Seattle, WA
    1 day ago

    Job Description

    MONA builds and operates the management plane, out-of-band (OOB) network, and automation systems that keep AWS"s global network running. We run one of the largest fleets in Networking, growing from about 545K to 985K devices by the end of 2027, and we are redesigning the control layer underneath it. That means building the next generation of management networks for AWS, designed for Resilient Network Graphs (RNG), Machine Learning, and Intent-Driven Controls. We use software and AI, not manual process, to solve problems that people, runbooks, and tickets have solved until now.

    As a Network Development Engineer II in Seattle, you"ll work on several Senior Leadership initiatives at once. They include One Management Network, the next generation of how we build management connectivity across the fleet; faster on-site server builds; Initial Access, our new satellite-based product that supports multiple organizations in parallel and cuts the time to bring a new data center online; and support for new EC2 and security requirements. You"ll join a team of network and software engineers working side by side, and you"ll build and own pieces of this work from design through to launch. We want engineers who see a recurring network problem and build a product to solve it, not just a fix.

    Key job responsibilities

    Network Development Engineers in MONA build and operate the software and network systems that manage AWS"s global network. You will design, deploy, scale, and sustain management plane, out-of-band, and automation platforms. You will use AI to troubleshoot and automate network operations, and you will write the documentation that lets others run what you build.

    Design, build, and operate production automation and controller software that detects, diagnoses, and remediates network faults without manual intervention.

    Use AI to automate repetitive operational work. Identify recurring network problems and turn them into reusable products, tools, and agentic workflows instead of one-off fixes, runbooks, or tickets.

    Own projects from design through to operation in areas such as device management, out-of-band connectivity, Initial Access, network deployment and scaling, technology refresh, and sustaining engineering.

    Make and implement changes on the network safely, using tooling, testing, and staged rollouts.

    Work closely with software engineering and automation teams to define the tools and controllers that let us scale to a much larger fleet with a smaller team.

    Use AI to troubleshoot network issues faster. Diagnose, mitigate, and resolve large-scale network events that affect significant AWS customers, using AI to triage, correlate alarms, and find root causes. Work with the highest-tier escalation engineers and resolvers, and drive root cause analysis and corrective actions through to completion.

    Troubleshoot routing, interconnectivity, platform, performance, and configuration issues from Top of Rack to the network border. This includes low-level application behaviour, Unix systems, and modern network software tooling.

    Partner with network engineering, hardware, and infrastructure teams on designs, configuration standards, and tooling. Make sure new designs and products roll out quickly and smoothly.

    Maintain standards across the network toolset, and ensure our systems comply with those standards and policies.

    Use operational data to find the largest sources of manual work and device downtime, and prioritise engineering effort against them, including out-of-service targets.

    Deliver simple, sustainable, and repeatable solutions and processes. Convert standard operating procedures and runbooks into automated, AI-driven workflows, with guardrails, validation, and human review where the risk calls for it.

    Take part in on-call, and reduce its load by cutting alarm noise and using AI and automation to handle common responses.

    Write and review design documents, operational procedures, runbooks, and knowledge transfer material. Use AI to draft and update this material, and check it for accuracy before it is used.

    A day in the life

    Your day might start with a design review for a new controller, or a sync with the team on a workflow you"re building. Mid-morning you could be debugging a stuck device in the out-of-band network, using AI to triage alarms and find the cause. Afternoons go to building: turning a recurring ticket into an automated workflow, testing it, and rolling it out in stages. You"ll work with software engineers, hardware teams, and escalation resolvers, and write up what you learn so others can reuse it. Some days include on-call.

    About the team

    MONA sits inside AWS Network Fabric Engineering (NFE) and owns the management plane, out-of-band networks, and automation that keep AWS"s global network running. You"ll join a Seattle team that is part of a global group with hubs in San Jose, Sydney, and Dublin. Network and software engineers work side by side on the same problems, and you will learn from both. The fleet is growing from 545K to 985K devices by the end of 2027. Our work is moving from keeping that growth operable to redesigning the control layer beneath it, using software and AI to replace manual process.

    Numbers & Facts

    LocationSeattle, WA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

    Skills

    • Amazon Elastic Compute Cloud (EC2)unmatched
    • Amazon Web Services (AWS)unmatched
    • Artificial Intelligence (AI)unmatched
    • Automationunmatched
    • Automation Systemsunmatched
    • Build Managementunmatched
    • Corrective Actionunmatched
    • Debugging Skillsunmatched
    • Design Documentunmatched
    • Documentationunmatched
    • Establish Prioritiesunmatched
    • Financial Controlunmatched
    • Hubsunmatched
    • Identify Issuesunmatched
    • Knowledge Transferunmatched
    • Leadershipunmatched
    • Machine Learningunmatched
    • Machine Toolunmatched
    • Microsoft Commerce Serverunmatched
    • Network Administration/Managementunmatched
    • Network Architecture/Engineeringunmatched
    • Network Designunmatched
    • Network Operations Centerunmatched
    • Network Softwareunmatched
    • Network System Hardwareunmatched
    • Network System Softwareunmatched
    • On Callunmatched
    • Operations Processesunmatched
    • Problem Solving Skillsunmatched
    • Product Designunmatched
    • Product Developmentunmatched
    • Product Supportunmatched
    • Product/Service Launchunmatched
    • Production Controlunmatched
    • Project Designunmatched
    • Riskunmatched
    • Root Cause Analysisunmatched
    • Software Engineeringunmatched
    • Standard Operating Procedures (SOP)unmatched
    • Systems Administration/Managementunmatched
    • Test Automationunmatched
    • Unix Operating Systemsunmatched
    • Vehicle Fleetsunmatched

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