Network Engineer 2

IGT, where innovation meets entertainment on a global scale! From the casino floor to your mobile screen, we deliver thrilling, responsible, and unforgettable gaming experiences-powered by world‑class content, strong technical and commercial capabilities and nurtured by a culture of collaboration, accountability, and ownership.

Whether it's spinning reels, placing bets, or enabling secure payments, we turn innovation into impact through disciplined execution and long‑term value creation. With a team of over 6,000 employees across 30+ countries and products delivered in more than 100 jurisdictions worldwide, we operate at scale while staying closely connected to customers we serve. If you're ready to bring your talent to a team shaping the future of entertainment, your next big move starts here - www.igt.com.

Position Summary

The Network Engineer II is responsible for supporting critical Class III Wide Area Progressive (WAP) gaming infrastructure across production, laboratory, datacenter, and customer environments. This role provides hands-on engineering support for system deployment, configuration, validation, operational readiness, incident management, and ongoing infrastructure maintenance.

The successful candidate will play a key role in ensuring the stability, performance, compliance, and availability of revenue-generating gaming systems supporting hundreds of customer locations across multiple jurisdictions. This position requires a strong combination of network engineering expertise, datacenter operations experience, troubleshooting capabilities, and cross-functional collaboration.

Key Responsibilities

Network & Infrastructure Operations

• Design, configure, maintain, and support network infrastructure supporting Class III gaming systems.
• Administer physical and virtual server environments across laboratory, datacenter, and production-adjacent environments.
• Monitor system health, network performance, availability, and capacity utilization.
• Troubleshoot and resolve complex network, infrastructure, connectivity, and performance issues.
• Support disaster recovery, business continuity, and operational readiness activities.

System Deployment & Validation

• Build, configure, validate, and test gaming infrastructure and related network components.
• Prepare systems and equipment for customer deployments, installations, and shipment readiness.
• Support certification, compliance testing, and jurisdictional approval activities.
• Ensure environments meet technical, operational, and regulatory requirements prior to production release.

Production Support & Incident Management

• Participate in operational support activities for revenue-generating production systems.
• Respond to critical incidents, production outages, escalations, and customer-impacting issues.
• Perform root cause analysis and implement corrective and preventive actions.
• Collaborate with Operations, Development, and Customer Support teams to restore services and minimize business impact.

Cross-Functional Collaboration

• Partner with Engineering, Field Services, Operations, Compliance, Product Development, and Customer teams.
• Support infrastructure readiness for platform migrations, system consolidations, and strategic initiatives.
• Provide technical guidance and documentation to ensure effective knowledge sharing and operational continuity.
• Contribute to process improvements and operational efficiencies.

Compliance & Regulatory Support

• Maintain infrastructure in accordance with gaming regulatory requirements, audit standards, and licensing obligations.
• Support jurisdictional readiness activities and certification efforts.
• Ensure accurate documentation of network designs, configurations, and operational procedures.

Required Qualifications

• Bachelors degree in Computer Science, Information Technology, Network Engineering, or related field; equivalent experience considered.
• 3+ years of experience in network engineering, infrastructure support, or systems administration.
• Experience supporting enterprise network environments, datacenters, and mission-critical systems.
• Strong understanding of:
• TCP/IP networking
• Routing and switching technologies
• Firewalls and network security
• VLANs, VPNs, and network segmentation
• Windows and/or Linux server environments
• Virtualization technologies
• Experience troubleshooting complex infrastructure and network issues.
• Ability to work effectively in fast-paced operational environments.
• Strong analytical, organizational, and communication skills.

Preferred Qualifications

• Experience supporting regulated industries such as gaming, financial services, healthcare, or similar environments.
• Experience with datacenter operations and server infrastructure.
• Familiarity with monitoring, logging, and incident management tools.
• Knowledge of compliance, audit, and certification processes.
• Relevant certifications such as:
• CCNA / CCNP
• Network+
• VMware certifications
• Microsoft certifications

Key Competencies

• Problem solving and root cause analysis
• Customer focus
• Accountability and ownership
• Operational excellence
• Cross-functional collaboration
• Adaptability in complex technical environments
• Attention to detail and compliance

Impact of the Role

This position supports critical gaming infrastructure serving approximately 500 customer locations across multiple jurisdictions and multiple datacenter environments. The Network Engineer II plays a vital role in maintaining operational continuity, supporting customer commitments, enabling strategic platform initiatives, and protecting significant recurring revenue streams through reliable infrastructure and responsive technical support.

IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve and to fostering an inclusive environment where all employees feel valued, respected, and engaged. IGT is an equal opportunity employer and provides equal employment opportunities without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable law. We thank all applicants for their for applying; however, only those selected to interview will be contacted.

Base pay is one component of IGT's total rewards program. Depending on the role, employees may be eligible for bonus or commission opportunities. IGT also offers a comprehensive benefits package, which may include a 401(k) savings plan with company contributions, medical, dental, and vision insurance, life and disability coverage, paid time off, tuition reimbursement, and other wellness programs, subject to eligibility requirements.

IGT is the global leader in gaming. For more information, please visit www.igt.com.