Network Engineer Consultant

  Network Engineer –Consultant (VMware Infrastructure)
Location: 300A Outlet Pointe Blvd, Columbia, SC 29210
Work Arrangement: Hybrid (3 days onsite, 2 days remote per week)
Contract Duration: 12 months, with possible extension

Position Overview
The Client is seeking an experienced Network Engineer –Consultant to support the South Carolina Department of Revenue (SCDOR), with a primary focus on the design, implementation, administration, and support of agency VMware solutions.

The consultant will work with application and infrastructure teams to understand organizational requirements, develop technical solutions, document final deployment configurations, and prepare support procedures as needed.

The role will contribute to strategic infrastructure initiatives, including system infrastructure monitoring, security, and disaster recovery and failover support. The consultant will be part of a team of experienced IT professionals responsible for implementing and maintaining network and networked systems within a complex, multi-layered security environment.

Under general supervision, the consultant will report directly to a functional manager and help ensure the stability and integrity of data and server services through monitoring, maintenance, support, and optimization of server infrastructure.

This position requires participation in a shared 24/7 on-call rotation.
Key Responsibilities Technical Responsibilities

• Troubleshoot infrastructure issues and recommend appropriate technical solutions.
• Develop workarounds where appropriate.
• Perform equipment and software upgrades.
• Install, configure, test, monitor, and maintain system and application hardware and software.
• Diagnose and resolve hardware and software problems, escalating complex issues to other teams or vendors as needed.
• Design, implement, administer, and support VMware solutions.
• Support enterprise VMware and SAN environments, including troubleshooting and performance-related issues.
• Perform capacity planning based on technical analysis and research.
• Monitor system infrastructure and security.
• Assist with disaster recovery and failover scenarios.
• Produce design documentation detailing final deployment configurations and support procedures.
• Maintain familiarity with current computer and network products.
• Adhere to corporate information security guidelines and promote information security awareness among coworkers.
• Perform other duties and special projects as assigned.

Communication and Operational Responsibilities

• Communicate effectively with peers and IT professionals at all organizational levels, including directors.
• Provide feedback regarding product issues, enhancements, and new features.
• Demonstrate initiative, drive, and the ability to work independently.
• Ask relevant questions to clarify requirements and resolve issues.
• Proactively identify, communicate, and implement process improvements.
• Manage multiple tasks and activities concurrently and provide periodic status updates to stakeholders.
• Collaborate with peers and management to resolve client issues and contribute to shared team knowledge.
• Prioritize issues of varying severity and manage resolution within established service levels.
• Maintain accurate help desk records and provide timely status updates to clients and relevant employees.
• Demonstrate strong customer service, attention to detail, and responsiveness to support tickets.

Required Qualifications and Experience
Candidates must meet the following requirements:

• 13+ years of experience in IT.
• 3+ years of government experience with a federal, state, or local municipality.
• VMware Certified Professional (VCP) certification or at least 5 years of equivalent VMware experience, subject to the agency's interpretation and acceptance of the stated alternative.
• 8+ years of experience in enterprise environments involving known issues across SAN and VMware infrastructure.
• 8+ years of experience administering VMware ESX.
• Experience performing capacity planning based on technical analysis and research.
• Bachelor's degree in Information Technology Systems, Computer Science, or a related field.

Preferred Qualifications
Experience in the following areas is preferred:

• NIST, PCI, or IRS Publication 1075 environments.
• PowerShell.
• Change management.
• Hands-on technical knowledge of network and server operating systems.
• Network hardware, protocols, and Internet standards, including TCP/IP, DNS, and DHCP.
• Advanced knowledge of Windows Server 2012, Windows Server 2016, and Windows Server 2019.

Additional Skills

• Highly self-motivated and able to work effectively as part of a team.
• Strong attention to detail.
• Excellent interpersonal, written, and verbal communication skills.
• Ability to prioritize tasks effectively in a high-pressure environment.
• Strong customer service skills.
• Ability to collaborate with technical teams and management to resolve complex infrastructure issues.

EEO Employer
LanceSoft is a certified Minority Business Enterprise (MBE) and an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. LanceSoft makes hiring decisions based solely on qualifications, merit, and business needs at the time.