VLink, founded in 2006, is a leading global provider of software engineering services with next-gen technologies and best-in-class talent. Our Headquarters are in the U.S, and we have offices in 7+ countries from North America-Europe to APAC, with expansion plans in the Middle East. With over 1,000 employees working globally, VLink has helped SMBs, and large enterprises achieve their business goals, and gained the trust of Fortune-250 companies. VLink is 'Great Place to Work CertifiedTM' and has been a consistent winner as- Best Places to Work in CT. Trust, collaboration, and accountability are the three elements that are at the core of VLink's work culture. We value our professionals, providing comprehensive benefits and the opportunity for growth.
Design and validate Layer 1 fiber paths end to end, including splice points, patch panels and cross connects.
Read and interpret grid based rack termination schematics to confirm port assignments and physical path accuracy.
Prepare and modify working circuit request templates for vendors so orders go out complete and correct the first time.
Check field engineering documents against design budget guidelines and flag discrepancies before construction or turn up.
Troubleshoot circuit issues across the OSI model from A End to Z End, working with field technicians, operations and vendors to isolate and fix faults.
Log and track requests, changes and incidents in ServiceNow or the client's ticketing platform.
Keep design records and path documentation current and accurate.
Support end of month delivery peaks, including extended or shifted working hours when volume requires.
Strong understanding of Layer 1 fiber path design.
Ability to read and interpret grid based rack termination schematics.
Ability to understand and modify working circuit request templates used to communicate with vendors.
Ability to comprehend design budget guidelines and validate field engineering documents.
Working knowledge of OSI A End to Z End troubleshooting.
Flexibility on working hours and commitment to high volume end of month workloads.
Based in the United States.
ServiceNow experience.
Hands on familiarity with fiber test equipment such as OTDRs and optical power meters.
Exposure to FTTH/FTTP architectures, including PON technologies.
Bachelor's degree in electrical engineering, telecommunications or a related field, or equivalent experience.
VLink is an equal opportunity employer committed to fostering an inclusive environment where diversity is celebrated. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Employment is contingent upon successful completion of a background check.
This job application process may use AI-powered tools to assist in screening and evaluating applications based on objective, job-related qualifications. AI is used solely to support the recruitment process and all final hiring decisions are made exclusively by our human recruitment team.
Applicant information will be handled in accordance with VLink's privacy policy.
| Location | Dallas, TX (Remote) |
| Industry | Computer/IT Services |
| Salary | $28 Per Hour |
| Company Size | 100 to 499 employees |
Started in 2006, VLink has built a solid foundation of providing end-to-end project delivery services, IT services, and talent acquisition solutions to various clients of all sizes -from small, medium to large Fortune 500 companies. We have a stellar history of providing continuous and superior quality services to our customers. This is a testament to the quality of our employees, who are our greatest asset. We believe providing our employees with the tools, training, and processes will not only improve their skills but provide a high caliber of service to our clients. This employee-centric approach, coupled with our financial stability and retention policies and procedures, has resulted in an employee turnover rate well below industry averages. In addition, over the past twelve years, VLink has created a robust database of thousands of pre-screened candidates who may be actively seeking new opportunities. Presently, VLink has over 400+ employees working on-site at client sites in the United States, and in our offshore delivery centers in India and Indonesia.
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