Network Engineer

LAFCU is seeking a Network Engineer to help keep our teams connected and our technology secure, reliable, and ready for growth. In this role, you'll manage network infrastructure, support our telephony and contact center systems, and collaborate with IT colleagues and vendor partners on projects that improve operations across the credit union. Reporting to the IT Manager, you'll bring technical expertise, strong problem-solving skills, and a collaborative approach to supporting the technology our employees use to serve our members. What You'll Do Maintain, monitor, and troubleshoot LAFCU's LAN/WAN infrastructure, including Cisco Catalyst, Nexus, and ASA routing, switching, and firewall technologies. Manage SD-WAN and SASE environments to support reliable connectivity and network security. Monitor and support Cisco Webex telephony and contact center systems, partnering with consultants on changes, upgrades, and improvements. Resolve network and connectivity issues, assist with escalated Helpdesk requests, and document work through the ticketing system. Assist with Active Directory administration and related infrastructure support. Evaluate network performance, architecture, and configurations; recommend improvements that support evolving business needs and industry standards. Test, recommend, and implement hardware, software, and IT processes. Support disaster recovery planning by assessing network risks, maintaining protective measures and backup power systems, and reviewing network recovery plans annually. Serve as a technical resource on organization-wide projects, working closely with the Project Management Office, System Administrators, and other IT team members. Coordinate with vendors, consultants, and technology partners to complete projects on time and keep stakeholders informed. Maintain technology asset inventories and plan for equipment reaching end of service or end of life. Prepare technical documentation, proposals, and reports supporting audits and penetration testing. Share knowledge with IT staff and continue developing technical skills through training and certifications. Perform other related duties as assigned.