Take ownership of enterprise and data center network reliability in a hands-on senior engineering role focused on Cisco networking, complex troubleshooting, and continuous infrastructure improvement. You will support and maintain Cisco Catalyst and Nexus switching platforms, routing, and perimeter connectivity while serving as a Tier 3 escalation point for critical network incidents. This role is suited to an experienced network engineer who can independently resolve complex Layer 2/3 issues, execute controlled network changes, and maintain a stable, secure, and high-performing production environment.
Operate, monitor, and maintain enterprise LAN, data center, and perimeter networks using Cisco Catalyst and Nexus platforms.
Serve as the Tier 3 escalation point for switching, routing, fiber, and firewall connectivity incidents, leading troubleshooting and root-cause analysis.
Configure and support VLANs, trunking, Spanning Tree Protocol (STP), vPC, port-channels, SVIs, and dynamic routing protocols, including OSPF, EIGRP, and BGP.
Perform network moves, adds, and changes, firmware upgrades, and hardware replacements through formal change management processes and scheduled maintenance windows.
Collaborate with security teams on firewall interfaces, network segmentation, and access controls.
Maintain Layer 2 security and management plane hardening.
Monitor network performance and capacity, identify bottlenecks, and resolve issues before they affect users.
Install and troubleshoot fiber optic connections and transceivers, coordinating with facilities and cabling teams as needed.
Maintain accurate network documentation, including topology diagrams, IP/VLAN registers, configuration standards, and operational runbooks.
Participate in the on-call rotation and mentor junior engineers.
Active Cisco CCNP certification in Enterprise or Data Center is mandatory. Candidates without a current CCNP certification will not be considered.
8+ years of enterprise or data center network engineering experience.
Expert-level knowledge of Cisco Catalyst and Nexus platforms and Layer 2/3 switching, including VLANs, STP, vPC, LACP, SVIs, OSPF/EIGRP/BGP, and first-hop redundancy protocols such as HSRP/VRRP.
Strong production network troubleshooting skills and the ability to perform effectively under pressure during outages.
Working knowledge of next-generation firewall (NGFW) integration, network segmentation, and Layer 2 security controls, including 802.1X, DHCP snooping, and Dynamic ARP Inspection (DAI).
Hands-on experience with fiber optics, including SFP/QSFP transceivers, single-mode/multimode fiber (SMF/MMF), and Digital Optical Monitoring (DOM).
Experience with network monitoring and analysis tools such as SolarWinds, Wireshark, or similar platforms.
Experience with ITSM and change management processes using ServiceNow or similar tools.
Strong documentation and communication skills.
Ability to work full-time on-site in Ramsey, NJ, five days per week, and live within commuting distance of the site.
Experience in healthcare, life sciences, or laboratory environments, including familiarity with HIPAA.
Experience with VXLAN/EVPN.
Network automation experience using Python/Ansible.
Experience with Arista EOS.
What Makes HTC A Great Place To Build Your Future
HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.
At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.
Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.
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| Location | Ramsey, NJ, NJ |
| Job Type | Full-time, Employee |
| Industry | Computer/IT Services |
| Company Size | 1,000 to 1,499 employees |
| Year Founded | 1990 |
| Website | https://www.htcinc.com/ |
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