Network Manager

Job Summary:

The Network Administrator is responsible for the day-to-day administration, support, maintenance, and security of the College's wired and wireless network infrastructure. This position helps ensure reliable, secure, and efficient network operations by monitoring performance, troubleshooting connectivity issues, maintaining network hardware and systems, and supporting routine upgrades and improvements. The Network Administrator works closely with IT staff, vendors, and campus stakeholders to provide dependable network services that support the College's academic, administrative, and residential environments.

Emergency Designation: Essential

Supervisory Responsibilities:

• None.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift and install network equipment weighing up to 50 pounds.

Personal Qualities:

• Demonstrates Christian character, integrity, humility, and a commitment to fostering a Christ-centered professional environment.
• Demonstrates a spirit of cooperation, servant leadership, and a willingness to support colleagues, students, and the broader College community.
• Demonstrates a commitment to personal, spiritual, and professional growth through continuous learning and self-improvement.
• Maintains a professional appearance and conducts oneself in a manner consistent with the mission and values of Lancaster Bible College.

Education and Experience:

• Associate degree in Information Technology, Network Administration, or a related field, and two years of relevant network administration experience; or an equivalent combination of education, technical certifications, and directly related experience.
• Bachelor's degree, relevant certification, and experience in higher education or a multi-building, campus, or similarly complex environment are a plus.
• Network+, CCNA, or a comparable certification is helpful but not required.

Required Skills/Abilities:

• Ability to support, maintain, and troubleshoot wired and wireless network systems.
• Working knowledge of Ethernet switching, VLANs, TCP/IP, routing, and WAN connectivity.
• Experience with enterprise Wi-Fi administration and troubleshooting.
• Working knowledge of firewalls, VPNs, and basic network security practices.
• Familiarity with DNS, DHCP, and RADIUS/802.1X authentication.
• Ability to monitor network performance and troubleshoot connectivity and service issues.
• Experience with enterprise network platforms such as Extreme Networks, Cisco, or similar technologies.
• Familiarity with Windows Server, Active Directory, and Microsoft cloud environments is helpful.
• Ability to document systems, procedures, network configurations, and support activities.
• Strong analytical, organizational, communication, and customer service skills.
• Ability to manage multiple priorities and work effectively both independently and collaboratively.

Duties/Responsibilities:

• Administer, monitor, maintain, troubleshoot, and assist with the implementation and upgrading of wired and wireless network infrastructure, including related hardware, software, and systems.
• Monitor network performance and respond to connectivity, access, and service issues.
• Perform routine maintenance, patches, and configuration changes to support reliable operations.
• Maintain documentation for network configurations, procedures, and support activities.
• Collaborate with IT staff, vendors, and departments on network support and improvement efforts.
• Support network security and compliance with organizational policies and standards.
• Provide responsive technical support related to network services and connectivity.