Network Operations Analyst (Tier 2)

CyberLinx Solutions

Leonardtown, Maryland

JOB DETAILS
SKILLS
DHCP (Dynamic Host Configuration Protocol), DNS (Domain Name System), Firewalls, Identify Issues, Microsoft Active Directory, Microsoft Windows System Administration, Network Administration/Management, Network Connectivity, Network Monitoring, Network Performance/Analysis, Software Patches, VPN (Virtual Private Network)
LOCATION
Leonardtown, Maryland
POSTED
30+ days ago

CyberLinx Solutions is seeking a skilled Network Operations Analyst (Tier 2) to support, monitor, and troubleshoot enterprise network and infrastructure systems. This role serves as the escalation point from Tier 1 and is responsible for resolving complex network, connectivity, and systems issues while ensuring uptime and performance across the environment.

Key Responsibilities

  • Monitor network and infrastructure performance and respond to alerts
  • Troubleshoot LAN/WAN, VPN, firewall, and routing issues
  • Administer core services including DNS, DHCP, and Active Directory
  • Escalate complex incidents to Tier 3 when required
  • Document incidents, root causes, and resolutions
  • Assist with patching, upgrades, and maintenance windows
 

About the Company

C

CyberLinx Solutions