Network Support Specialist

Sunshine Enterprise USA
  • Columbia, South Carolina
    30+ days ago

    Job Description

    Job Title: Network Technician – Intermediate (Network Support Specialist)

    Category: Information Technology
    Employment Type: Staff Augmentation / Contract
    Job ID:9690
    Work Location: Fully Onsite – Columbia, SC (with statewide travel)
    Contract Duration: 6 Months
    Projected Start Date: March 9, 2026
    Schedule: Monday–Friday, 8:00 AM – 5:00 PM (EST)
    Hours per Week: 40
    Billing Type: Hourly
    Max Bill Rate:$30/hour
    Number of Positions: 1

    Submission Deadline

    February 11, 2026 – 5:00 PM EST

    Position Overview

    We are seeking an experienced Network Technician – Intermediate to support network operations and infrastructure improvements. This role will augment the existing IT team during a period of remediation and network enhancement initiatives.

    The position is hands-on, field-based, and requires strong troubleshooting skills across wired and wireless network environments.

    Key Details

    ·         Interview Process: 2 rounds (Virtual)

    ·         Security Requirement: Yes

    ·         Work Location:100% onsite

    ·         Contract Duration: 6 months

    ·         Possibility for Extension: Yes

    ·         Candidate Residency Requirement:

    o    Must be a current South Carolina resident

    o    No relocation allowed

    ·         Driver’s License Requirement:

    o    Valid driver’s license required

    o    Must be able to drive a state vehicle to multiple locations within South Carolina

    ·         Travel:

    o    Travel is statewide but will not exceed one business day unless scheduled in advance

    ·         On-Call Requirement:

    o    Participation in on-call rotation every 3 weeks to respond to critical network outages

    Responsibilities

    ·         Provide network support and troubleshooting for wired and wireless environments

    ·         Support Microsoft-based network and identity systems

    ·         Assist with network remediation and infrastructure improvements

    ·         Respond to service tickets and provide customer-facing technical support

    ·         Travel to multiple locations within the state as needed

    ·         Participate in on-call rotation to address critical network issues

    ·         Support daily operations in Windows Server and enterprise networking environments

    Required Qualifications

    ·         5+ years of experience with Microsoft Entra ID

    ·         5+ years of experience with Microsoft administration

    ·         5+ years of experience in Windows Server environments

    ·         5+ years of experience in customer service

    ·         10+ years of experience in network troubleshooting (wired and wireless)

    ·         Bachelor’s degree or equivalent professional experience

    Preferred Qualifications

    ·         Experience working with wiring closets

    ·         Experience with Ruckus switches

    ·         Experience using Deskpro ticketing systems

    ·         Experience with Active Directory, DNS, and Group Policy

    Sunshine Enterprise USA is an “Equal Opportunity Employer—Minorities, Females, Veterans and Disabled Persons”

    Numbers & Facts

    LocationColumbia, South Carolina

    Skills

    • Billingunmatched
    • Customer Relationsunmatched
    • Customer Support/Serviceunmatched
    • DNS (Domain Name System)unmatched
    • Driver's Licenseunmatched
    • Electrical Wiringunmatched
    • Identify Issuesunmatched
    • Information Technology & Information Systemsunmatched
    • Microsoft Active Directoryunmatched
    • Microsoft Product Familyunmatched
    • Microsoft Windows Serverunmatched
    • Network Administration/Managementunmatched
    • Network Supportunmatched
    • On Callunmatched
    • Operational Improvementunmatched
    • Operational Supportunmatched
    • Operationsunmatched
    • Problem Solving Skillsunmatched
    • Technical Supportunmatched
    • Willing to Travelunmatched
    • Wireless Communicationsunmatched

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