Network Technician

• Configure, optimize, and maintain Cisco-centric local area network environments including switches, routers, and connectivity across one hundred plus geographically dispersed US office locations
• Design, deploy, and support enterprise-grade 802.11 (Wi-Fi) wireless networks and 4G/5G cellular neutral host systems to deliver seamless connectivity
• Oversee Cisco Catalyst Center and centralized network monitoring suites to maintain network health, automate configurations, and maximize uptime
• Partner closely with Workplace Services and Facilities teams to plan, stage, and execute network buildouts and hardware refresh initiatives
• Perform advanced root-cause analysis and troubleshooting for LAN/WLAN issues, ensuring rapid incident resolution and minimal business disruption
• Develop and maintain technical network documentation and standard operating procedures, coordinate vendor quoting/procurement, and travel to remote site locations as required

• Minimum eight years of recent hands-on network engineering experience in large, geographically dispersed enterprise environments
• Deep technical expertise in core networking protocols and architecture, including TCP/IP, VLANs, BGP, SNMP, and advanced Routing & Switching, alongside modern wireless standards (802.11a/b/g/n/ac/ax/be) and cellular neutral host network architectures
• Proven analytical, research, and diagnostic troubleshooting skills with high attention to detail and a track record of driving rapid root-cause resolution for complex network incidents
• Strong professional business communication and interpersonal skills, with the demonstrated ability to articulate technical concepts clearly and manage stakeholder expectations under high-pressure or critical situations
• High adaptability with the willingness to work flexible hours as required for critical maintenance windows or project milestones, along with the ability to travel to remote branch office locations as needed 10% travel

• Bachelor's degree from an accredited college or university in computer science, information technology, or a related field is preferred; minimum of a high school diploma or GED required; 
• Cisco Certifications: Active Cisco professional or expert-level certifications in Routing & Switching or Enterprise required, with a strong preference/emphasis on CCIE Wireless / CCIE Enterprise Infrastructure

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Equal Employment Opportunity
PrideGlobal and it's affiliates are an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Fair Chance Employment
PrideGlobal and it's affiliates are a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.

Accommodations
We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.

Only applicable for San Francisco Candidates: Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.

Only applicable for Kentucky positions: For this type of employment, state law requires a criminal record check as a condition of employment. This applies to direct care staff (Examples: RN, LPN, Nurse Aides, Therapists) referred to Kentucky nursing facilities, assisted living communities, or long-term care facilities, in accordance with KRS 216.793.