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Network Technician
Legislative Branch
House of Representatives
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Summary
Key responsibilities include assisting with the network operational support, including problem management and first level diagnostics and/or onsite installation and repair of House telecommunications network infrastructure components; and utilizing software and hardware tools to identify and diagnose general problems and factors affecting network performance.
Learn more about this agency
Summary
Key responsibilities include assisting with the network operational support, including problem management and first level diagnostics and/or onsite installation and repair of House telecommunications network infrastructure components; and utilizing software and hardware tools to identify and diagnose general problems and factors affecting network performance.
Learn more about this agency
Overview
Help
Accepting applications
Location
4 vacancies in the following location:
Washington, DC
4 vacancies
No matching locations found.
Work site options
Telework eligible No Relocation expenses reimbursed NoRelocation Description Salary $84,271 - $95,995 per year Pay scale & grade
HS 7 - 9
Promotion potential 9
Learn more about pay scale and grade
Pay scale and grade determines the salary of the job.
Work schedule Full-time Travel Required Not required - Not required.
Appointment type Permanent
Occupations and job series
Supervisory status No Federal service type This job is in the Excepted Service
Drug test No Security clearance Not Required
Announcement number req5606 Control number 885610600
This job is open to
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The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Clarification from the agency
Open to the public
Duties
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Job Summary:
The Office of the Chief Administrative Officer (CAO) provides operations support services and business solutions to the community of 10,000 House Members, Officers and staff. The CAO organization comprises more than 650 technical and administrative staff working in a variety of areas, including information technology, finance, budget management, human resources, payroll, child care, food and vending, procurement, logistics and administrative counsel.
This position is located in the Network Engineering and Operations (Networking) Directorate, House Information Resources (HIR), Office of the Chief Administrative Officer (CAO), U.S. House of Representatives (House). The Networking Directorate provides operational support services to the House that ensure reliable and dependable connectivity to the House Data Network both on the House Campus and to over 820 District Offices as well as numerous Business Continuity and Disaster Recovery (BC/DR) sites, facilities, and mobile capabilities.
Incumbent assists with the network operational support to include problem management and first level diagnostics and/or onsite installation and repair of House of Representatives telecommunications network infrastructure components. Utilizes software and hardware tools, identifies and diagnoses general problems and factors affecting network performance. Incumbent will also serve as Emergency Communications Center (ECC) designee following detailed policies and procedures set forth by the Chief Administrative Officer in the event of a major catastrophe once informed directly by the United States Capitol Police (USCP). Incumbent will be proficient and responsible for the immediate notification of all designated House emergency staff via the House Remote Access to Member Paging System, setting up announcements via the Emergency Announcement Recordings Republican and Democratic Cloakrooms, Sergeant-at-Arms Emergency Announcement Recordings, audix broadcast messaging system, setting up of Web posting, sending e-mails to Member designated Blackberry's, setting up conference calls via instant meeting capabilities for Members, Leadership, and other House staff, upon request. Position does not have managerial responsibilities.
This position may require the ability to work shifts hours to provide 24 hours a day, 7 days a week technical support for the Houses information technology infrastructure.
This position does not have supervisory/managerial responsibilities.
Total number of job openings: 4
Primary Duties/Responsibilities:
Assist with monitoring the network operational support of the House network infrastructure.
Provide network problem management and coordination as "problem coordinator" which includes: logging/tracking problems, first-level diagnostics, on-site support, problem escalation, and problem closure.
Provide on-site diagnostic support for all House networks. Utilizes software and hardware tools, identifies and diagnoses complex problems and factors affecting network performance.
Install House network connectivity for Members, Committee, and House support offices.
Maintain current diagrams of network components and fiber optic cabling in assigned areas.
Maintain and adhere to operational procedures and practices.
Provide management status reports as required. Monitor and advise management of environmental and housekeeping aspects of House wire closets and switch rooms.
Assist with Member office moves during every new Congress.
Provide 24x7, 7-day week on-site support in response to trouble calls and ECC duties.
Perform other official duties as assigned.
Requirements
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Conditions of employment
Qualifications
Minimum Qualifications
3 years of experience in:
6:00 am - 2:30 pm
2:00 pm to 10:30 pm
10:00 pm to 6:30 am
Preferred Qualifications:
Security Requirement:
Continued employment is contingent upon satisfactorily completing a criminal history records check (or other applicable security clearance) and a pre-employment drug-test (pre-identified position only).
Additional information
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated using a structured interview process.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required documents
Required Documents
Help
Resume
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
Help
Qualified candidates please submit your resume online by following the instructions in this link.
Agency contact information
CAO Human Resources
Phone 202-225-2926 Address CAO
441 2nd St
Washington, DC 20515
Next steps
Qualified Candidates will be contacted directly.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries Equal Employment Opportunity (EEO) Policy
Financial suitability New employee probationary period
Privacy Act Reasonable accommodation policy
Selective Service Signature and false statements
Social security number request
Required Documents
Help
Resume
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
Help
Qualified candidates please submit your resume online by following the instructions in this link.
Expand Hide how to apply
Agency contact information
CAO Human Resources
Phone 202-225-2926 Address CAO
441 2nd St
Washington, DC 20515
Next steps
Qualified Candidates will be contacted directly.
Expand Hide next steps
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries Equal Employment Opportunity (EEO) Policy
Financial suitability New employee probationary period
Privacy Act Reasonable accommodation policy
Selective Service Signature and false statements
Social security number request
House of Representatives
Agency contact information
CAO Human Resources
Phone 202-225-2926 Address CAO
441 2nd St
Washington, DC 20515
Visit our careers page
Learn more about what its like to work at House of Representatives, what the agency does, and about the types of careers this agency offers.
Summary
Key responsibilities include assisting with the network operational support, including problem management and first level diagnostics and/or onsite installation and repair of House telecommunications network infrastructure components; and utilizing software and hardware tools to identify and diagnose general problems and factors affecting network performance.
Learn more about this agency
Overview
Help
Accepting applications
Location
4 vacancies in the following location:
Washington, DC
4 vacancies
No matching locations found.
Work site options
Telework eligible No Relocation expenses reimbursed NoRelocation Description Salary $84,271 - $95,995 per year Pay scale & grade
HS 7 - 9
Promotion potential 9
Learn more about pay scale and grade
Pay scale and grade determines the salary of the job.
Work schedule Full-time Travel Required Not required - Not required.
Appointment type Permanent
Occupations and job series
Supervisory status No Federal service type This job is in the Excepted Service
Drug test No Security clearance Not Required
Announcement number req5606 Control number 885610600
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USAJOBS is a Opens in a new windowUnited States Office of Personnel Management website.
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| Location | Washington, DC |
| Salary | $84,271–$95,995 Per Year |
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