Traveling Field Technician Sebenza, LLCTraveling Field TechnicianMcLean, VA$25 / hourContractorSebenza LLC, is a leading consulting firm in the technology industry, our client provides a range of services to our clients including IT solutions, network infrastructure, and cybersecurity. We are seeking a highly motivated and skilled Cable Field Technician to join our team for a critical initiative, modernizing the IT infrastructure for a government project.
BAS Service Technician - Delta Controls JobotBAS Service Technician - Delta ControlsFairfax, VA$40–$50 / hourInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. About the Role: We are seeking a skilled and motivated Building Automation Service Technician to support service, maintenance, troubleshooting, and commissioning of building automation systems across commercial and mission-critical facilities in Northern Virginia.
Security Systems Technician II Active Security Consulting LLCSecurity Systems Technician IIDulles, VAThe Security Systems Technician II can operate independently, bringing several years of experience to the field with the ability to perform installations, maintenance, troubleshoot complex issues, lead smaller projects, and assist in training junior technicians. Active Security designs, develops, implements, and sustains advanced C5ISR and security solutions to enhance defense and mission capabilities, addressing threats across physical, electronic, cyber, and communications security for commercial and U.S. Government clients.
MAC Support Technician NuAxis InnovationsMAC Support TechnicianWashington DC, DCThe ideal candidate will have extensive hands-on experience with Apple hardware/software and be comfortable providing remote and onsite end-user support. The MAC Support Technician is responsible for supporting Apple macOS and iOS systems as well as Windows OS in an enterprise environment.
CADD Technician Whitman, Requardt & Associates, LLPCADD TechnicianFairfax, VAFull timeWe are seeking an experienced CADD Technician with expertise in Autodesk Civil 3D and AutoCAD to support CADD operations across the firm. Configuration, customization, and support of Civil 3D design workflows, including: Surfaces, alignments, profiles, corridors, grading, and pipe networks.
Traffic Control Technician II Roadsafe Traffic SystemsTraffic Control Technician IIUpper Marlboro, MD$18.75 / hourThis role involves performing lane closures on state highways and other roadways, redirecting traffic for workers or survey crews, and working independently or as part of a traffic control crew. Basic reading and writing ability to comply with road signs, complete paperwork, and knowledge of federal and state motor carrier safety regulations.
HVAC Technician 3 Sparks GroupHVAC Technician 3Washington, DC$40–$55 / hourThe ideal candidate will possess strong technical knowledge of commercial and industrial HVAC systems, excellent troubleshooting abilities, and experience working within critical infrastructure or high-availability environments. Operate and maintain critical engineering systems including HVAC, CRAC units, boilers, chillers, VAV systems, IFUs, utility systems, and fire/life safety systems.
HVAC Technician 2 Sparks GroupHVAC Technician 2Washington, DC$30–$45 / hourThis role is responsible for the maintenance, troubleshooting, and optimization of advanced HVAC and mechanical systems to ensure continuous operations, energy efficiency, and environmental stability . The ideal candidate brings strong hands-on experience with complex commercial or industrial HVAC systems , along with the ability to operate independently in high-security environments.
Electrical Maintenance Technician 4 Sparks GroupElectrical Maintenance Technician 4Washington, DC$50–$65 / hourMaintain and troubleshoot industrial electrical systems, including power distribution, UPS systems, generators, transfer switches, DC systems, BAS controls, and HVAC-related electrical infrastructure. We are seeking a highly skilled Electrical Maintenance Technician IV to support the operation, maintenance, and reliability of mission-critical facility infrastructure in a secure environment.
Technician 1 Sunbelt RentalsTechnician 1Sterling, VA$21.84–$30.03 / hourTechnician, Diesel Technician, Diesel Mechanic, Service Technician, Heavy Equipment Mechanic, Hydraulic Technician, Hydraulic Mechanic, ASE Certified Mechanic, IFPS Certified Technician. Sunbelt offers team members the following paid time off from work, subject to Sunbelt's policies (unless specified in a collective bargaining agreement): 12-25 vacation days depending on years of service.
Technician 2 Sunbelt RentalsTechnician 2McLean, VA$24.58–$33.80 / hourThe following is a sample (but not exhaustive) list of the MOS, AFSC, and NEC Codes that may have transferrable skill sets that apply to this role: 711 713 2506 2584 4130 4133 4541 5899 6071 6072 7603 7607 7610 7618 13D 13M 13P 13R 13T 2T311A 2T311C 2T312A 2T312B 2T312C 2T331A 2T331C 2T332A 2T332B 2T332C 2T351 2T351A 2T351C 2T352A 2T352C 62B 63A 63D 63E 63H 63M 63N 63S 63T 63Y 88R 91A 91B 91E 91H 91L 91M 91P 91S ABE ABH AS CM EN GSM MM MM(NUC) MR SB. Related experience may include: Shop Mechanic, Mechanic, Technician, Service Foreman, Service Manager, Shop Manager, Mechanic Supervisor, Technician Supervisor, Lead Mechanic, Lead Technician, Diesel Technician, Diesel Mechanic, Service Technician, Heavy Equipment Mechanic, Hydraulic Technician, Hydraulic Mechanic, ASE Certified Mechanic, IFPS Certified Technician.
HVAC Technician Sunbelt RentalsHVAC TechnicianManassas, VA$27.65–$39.75 / hourAdditionally, this role repairs the most complex Climate Control equipment, provides training and guidance to other Technicians, checks in and repairs equipment, performs general shop duties and delivers/installs CC equipment as needed. Position Objective: The HVAC Technician 3 demonstrates a level of professionalism through positive communication and appearance and provides an exemplary level of service to our customers.
HVAC Technician 2 Sunbelt RentalsHVAC Technician 2Beltsville, MD$24.58–$35.33 / hourPosition Objective: The HVAC Technician 2 demonstrates a level of professionalism through positive communication and appearance and provides an exemplary level of service to our customers. Sunbelt offers team members the following paid time off from work, subject to Sunbelt's policies (unless specified in a collective bargaining agreement): 12-25 vacation days depending on years of service.
NewElectronics Technician U.S. NavyElectronics TechnicianWashington, DCWhat to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent troubleshooting under time pressure to restore mission critical combat systems and communications; strict adherence to safety procedures, configuration control, technical documentation, and test routines; team based maintenance and watchstanding afloat and ashore, often on rotating shifts to support around the clock operations; progressive responsibility as you qualify on systems, earn Navy Enlisted Classifications, and advance in rate. Enlist under the Advanced Electronics and Computer Field program, with final placement into the Electronics Technician or Fire Controlman rating during initial training at Great Lakes, based on performance and Navy needs; maintain AECF eligibility throughout training in order to retain any accelerated advancement benefits; fleet conversion into ET or FC from another rating may be possible for qualified Sailors, subject to screening and community manning.
NewComputer Field Technician U.S. NavyComputer Field TechnicianDumfries, VAWhat to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent troubleshooting under time pressure to restore mission critical combat systems and communications; strict adherence to safety procedures, configuration control, technical documentation, and test routines; team based maintenance and watchstanding afloat and ashore, often on rotating shifts to support around the clock operations; progressive responsibility as you qualify on systems, earn Navy Enlisted Classifications, and advance in rate. Enlist under the Advanced Electronics and Computer Field program, with final placement into the Electronics Technician or Fire Controlman rating during initial training at Great Lakes, based on performance and Navy needs; maintain AECF eligibility throughout training in order to retain any accelerated advancement benefits; fleet conversion into ET or FC from another rating may be possible for qualified Sailors, subject to screening and community manning.
Load Banks Technician 1 Sunbelt RentalsLoad Banks Technician 1Sterling, VA$21.84–$31.39 / hourSunbelt offers team members the following paid time off from work, subject to Sunbelt's policies (unless specified in a collective bargaining agreement): 12-25 vacation days depending on years of service. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.
Generator & Electrical Technician (Load Bank Testing) Sunbelt RentalsGenerator & Electrical Technician (Load Bank Testing)Newburg, MD$20.89–$30.02 / hourServices and oversees major repairs of all types of equipment as required to ensure proper working condition when leaving the shop; dismantles and reassembles/rebuilds equipment; fabricates parts and equipment as required to meet shop and customer needs; diagnoses complex mechanical equipment problems. Troubleshoot/repair small load banks, resistor racks on large load banks, power distribution items, trailers, and low voltage cables.
Data Center HVAC Technician ABM IndustriesData Center HVAC TechnicianChantilly, VA$35–$45From curbside to rooftop, ABM’s comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations.
NewFacilities Maintenance Technician (Building Engineer) - $10,000 Sign on Bonus United AirlinesFacilities Maintenance Technician (Building Engineer) - $10,000 Sign on BonusDulles, VAOur Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they’re well taken care of and ready to get our customers to their desired destinations. Requires a thorough knowledge of general building maintenance with emphasis on electrical solving, including AC & DC circuits, high voltage (480), high amperage and some 400 cycle equipment.
NewTravel Respiratory Therapy Technician - $1,813 per week in Reston, VA AlliedTravelCareersTravel Respiratory Therapy Technician - $1,813 per week in Reston, VARESTON, VA$1,813Certified/Registered Respiratory Therapist (CRT/RRT) - Health Advocates Network is urgently hiring CRT/RRT with at least 2 years of recent acute care experience! AlliedTravelCareers is working with Health Advocates Network to find a qualified Resp Tech in RESTON, Virginia, 20190!
NewFire Alarm Service Technician Johnson ControlsFire Alarm Service TechnicianLinthicum, MD$22–$33Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.
Principal Network Technician Siltt LLCPrincipal Network TechnicianLeesburg, VARemoteFrom delivering world-class modular data center facilities to all-hours, 365-day operational response and disaster recovery, our multi-functional team of experts are force multipliers across the infrastructure landscape. You serve as a "Lead Trainer" and working Subject Matter Expert, deploying to global facilities to oversee rack-and-stack services, perform advanced fiber characterization, and mentor local site technicians.
Network Cable Technician- Secret Clearance Required IMG Information Management Group, Inc.Network Cable Technician- Secret Clearance RequiredWashington, DC$70,000–$95,000 / yearTerminate 62.5-micron multimode fiber, 50-micron multimode fiber, and single mode fiber using ST, SC, and LC connectors using the anaerobic adhesive system and Corning UniCam system. In this role, you will support our customer located at the Washington Navy Yard and be responsible for the installation, maintenance, and support of their network infrastructure to ensure reliable connectivity across the organization.
Network Technician/ ISP/OSP AHU TechnologiesNetwork Technician/ ISP/OSPWashington, District of ColumbiaProvides assistance and oversight for all information systems operations activities, including computer and telecommunications/communications operations, data entry, data control, LAN/MAN/WAN administration and operations support, operating systems programming, system security policy procedures, and/or web strategy and operations. 4. Manages the purchase, testing, installation, and support of network communications, including Local Area Network (LAN)/Metropolitan Area Network (MAN)/ Wide Area Network (WAN) systems.
Tech SME - LAN and Network Technician AHU Technologies IncTech SME - LAN and Network TechnicianWashington, DCProvide technical assistance to end-users, troubleshooting hardware and software issues across desktops, laptops, and mobile devices. · Extensive knowledge of IT asset management principles, including compliance, lifecycle management, and industry best practices as defined by IAITAM Required .
Network Deploy Technician, ID Deploy Optical Team Amazon.com IncNetwork Deploy Technician, ID Deploy Optical TeamManassas, VADaily responsibilities include: • Participate in the migration, basic configuration and rollout of new or upgraded hardware • Manage work and priorities through ticketing system and workflows to complete customer requests and projects • Work closely with our Network Engineering & Network Technical Project Manager teams to ensure fast, smooth rollout of established designs and products • Troubleshoot networking, routing and inter connectivity issues, including troubleshooting of network device configuration and low level application interaction • Up to 20% travel within geographical work area may be required; some travel outside traditional work area may be requested • Troubleshooting cabling infrastructure connectivity issues, including patch panels and patch cords. All physical requirements are expected with reasonable accommodations: • Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41 pounds or more • Ability to work in an environment that operates 24/7 with an ability to participate in on-call rotation and provide after-hours support as needed • Some regional travel may be required • Walk job sites in uneven terrain • Work safely at heights and from ladders.
Network Technician ARK SYSTEMS, INC.Network TechnicianColumbia, MDThis position is responsible for installing, wiring, troubleshooting, programming and maintaining low voltage and computer and network based low voltage electronic systems to include fire, security, card access, door entry, paging/sound, telecommunication, video and other electronic systems as required. Installs computer hardware, network switches, routers, peripherals, security equipment, cameras, application software, etc for the purpose of providing a complete functional system tailored to a customers needs and overall specific site parameters.
NASA Network / Cable Plant Technician TCSNASA Network / Cable Plant TechnicianGreenbelt, MDResolve wired/wireless network outages, authentication/latency issues, Cisco/Juniper switch configuration & installation, OS upgrades on routers/switches, wireless site surveys, wireless network design, IP address administration, network jack activations, network documentation (Visio). Must be able to work in confined spaces, such as raised floors or communications closets; must be able to work in noisy environments, such as data centers and operations centers; must be able to stand or sit for 8 hours at a time.
Network Engineer / Technician TCSNetwork Engineer / TechnicianGreenbelt, MDResolve wired/wireless network outages, authentication/latency issues, Cisco/Juniper switch configuration & installation, OS upgrades on routers/switches, wireless site surveys, wireless network design, IP address administration, network jack activations, network documentation (Visio). TCS is searching for a Network Engineer / Technician with strong networking design and maintenance experience to support our NASA customer at NASA's GSFC campus during an amazing period in NASA’s history.
Network Technician ARK SystemsNetwork TechnicianColumbia, MDThis position is responsible for installing, wiring, troubleshooting, programming and maintaining low voltage and computer and network based low voltage electronic systems to include fire, security, card access, door entry, paging/sound, telecommunication, video and other electronic systems as required. Installs computer hardware, network switches, routers, peripherals, security equipment, cameras, application software, etc for the purpose of providing a complete functional system tailored to a customer’s needs and overall specific site parameters.
Tech SME - LAN and Network Technician AHU TechnologiesTech SME - LAN and Network TechnicianWashington, District of ColumbiaRequired 10 Years · Extensive knowledge of IT asset management principles, including compliance, lifecycle management, and industry best practices as defined by IAITAM Required · Strong analytical and problem-solving skills, with the ability to interpret data and provide actionable insights. TITLE: Tech SME - LAN and Network Technician LOCATION: Washington, DC/ Hybrid Employment type: Contract w2/1099/C2C MINIMUM EDUCATION: Bachelor’s degree in IT, related field, or equivalent experience.
Network Deploy Technician III, Global Network Delivery (GND) Amazon.com IncNetwork Deploy Technician III, Global Network Delivery (GND)Herndon, VAYou will work with minimum supervision in a dynamic environment to drive the stability and sustainability of our next-generation networks and assist in the development of innovative ways to automate and scale our network. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Network & Radio and Telecommunications Systems Technician By Light Professional IT Services LLCNetwork & Radio and Telecommunications Systems TechnicianGermantown, MarylandPosition Overview: Telecommunications Systems Technician is responsible for the maintenance, sustainment, and support of various communication systems and equipment, including High Frequency (HF), Ultra-high Frequency (UHF), and Very-high Frequency (VHF), and associated support components such as antenna systems, cabling, amplifiers, and more. Additionally, the technician is expected to be familiar with government-specific emergency telecommunications services, including GETS (Government Emergency Telecommunications Service), WPS (Wireless Priority Service), and TSP (Telecommunications Service Priority).
Network & Radio and Telecommunications Systems Technician Raydon CorpNetwork & Radio and Telecommunications Systems TechnicianGermantown, MDTelecommunications Systems Technician is responsible for the maintenance, sustainment, and support of various communication systems and equipment, including High Frequency (HF), Ultra-high Frequency (UHF), and Very-high Frequency (VHF), and associated support components such as antenna systems, cabling, amplifiers, and more. Additionally, the technician is expected to be familiar with government-specific emergency telecommunications services, including GETS (Government Emergency Telecommunications Service), WPS (Wireless Priority Service), and TSP (Telecommunications Service Priority).
NewOSC Technician, Network (Swing) CoreSite Realty CorpOSC Technician, Network (Swing)Reston, VA$32–$40 / hourAt CoreSite, we're not just building state-of-the-art infrastructure-we're creating a community of forward-thinkers committed to solving complex challenges and delivering exceptional customer experiences. Recognized as a trusted partner in digital transformation, our strategically located facilities and innovative services enable businesses to connect, collaborate, and grow in an ever-evolving technological landscape.
Data Center Technician / Network Administrator Operator StratAcuity Staffing Partners IncData Center Technician / Network Administrator OperatorAshburn, VA$30–$40 / hourIn terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. If you're someone who enjoys solving technical problems, working with hardware, and being in the center of operations, this role offers strong exposure to real-world data center environments and the chance to grow your technical skillset.
NewNetwork Support Technician (Government) AT&T IncNetwork Support Technician (Government)Chantilly, VA$65,000–$69,000 / yearMust maintain a state of travel readiness required to take prompt action on support requests which may require local and/or overnight travel to Government locations (Local short notice travel to customer sites is common, extended overnight and air travel is typically less than 5% per year). Job Duties/Responsibilities: This role will include, but will not be limited to the following responsibilities: Provide LAN administrator support with the installation, configuration and maintenance of network communication devices, servers, network storage arrays and tape backup units.
Network Install Technician, Amazon Web Services Amazon.com IncNetwork Install Technician, Amazon Web ServicesSterling, VAYoull be at the forefront of developing innovative solutions that drive network stability and scalability, using your technical expertise to create automated systems that power global technological advancement. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Network Install Technician, Infrastructure Delivery Amazon.com IncNetwork Install Technician, Infrastructure DeliveryAshburn, VAAll physical requirements are expected with reasonable accommodations: • Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds • Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed • Working in cramped and/or elevated and/or noisy environments • Bending, lifting, stretching, reaching, standing, and walking for up to 8+ hours a day • Ascending and descending ladders, stairs, and gangways safely and without limitation. You will work with minimum supervision in a dynamic environment to drive the stability and sustainability of our next-generation networks and assist in the development of innovative ways to automate and scale our network.
Network Technician Telos CorpNetwork TechnicianAshburn, VAConfigures, implements and operates IT and network applications to manage and perform network management and orchestration functions in production, lab, staging and test environments. Diagnoses and resolves network-related issues, installs network hardware, implements network configurations, and provides technical support to end-users.
IT Specialist 2/Network Technician 4-C Telos CorpIT Specialist 2/Network Technician 4-CAshburn, VAConfigures, implements and operates IT and network applications to manage and perform network management and orchestration functions in production, lab, staging and test environments. • Diagnoses and resolves network-related issues, installs network hardware, implements network configurations, and provides technical support to end-users.
IT Specialist 3/Network Technician 5 - C Telos CorpIT Specialist 3/Network Technician 5 - CAshburn, VAConfigures, implements and operates IT and network applications to manage and perform network management and orchestration functions in production, lab, staging and test environments. • Diagnoses and resolves network-related issues, installs network hardware, implements network configurations, and provides technical support to end-users.
CCTV Specialist/Network Technician 4 - C Telos CorpCCTV Specialist/Network Technician 4 - CAshburn, VAConfigures, implements and operates IT and network applications to manage and perform network management and orchestration functions in production, lab, staging and test environments. • Diagnoses and resolves network-related issues, installs network hardware, implements network configurations, and provides technical support to end-users.
Space Developement Agency Network Technician III Marathon TSSpace Developement Agency Network Technician IIIReston, VADemonstrate proficiency in several functions within the DISN: routers, switches, crypto devices, routing, DSN/DRSN, Video Services, Promina, CISCO, Juniper, MSPP, DWDM, Optical Switching, etc. •Expertise in three or more of the following: routers, switches, crypto devices, routing, DSN/DRSN, Video Services, Promina, CISCO, Juniper, MSPP, DWDM, Optical Switching.
NewData Center Network Operations Technician Mitchell MartinData Center Network Operations TechnicianAshburn, VA$63–$66 / hourBy applying for this job, you agree to receive AI-generated calls, text messages, and/or emails from Mitchell Martin Inc and its affiliates and contracted partners at various frequency through traditional and automated methods. Routers | Switches | Firewalls | Cabling | Network Management Tools | Power Distribution Units.
OSC Technician, Network (Swing) CoreSiteOSC Technician, Network (Swing)Reston, VA$32–$40 / hourFull timeOSC Technician, Network Role: As a member of CoreSite’s Operations Support Center (OSC) team, and reporting to the OSC Network Manager, the OCS Network Technician will be responsible for a variety of IP and Telecom Engineering support, performing network related troubleshooting and configuration. At CoreSite, we’re not just building state-of-the-art infrastructure—we’re creating a community of forward-thinkers committed to solving complex challenges and delivering exceptional customer experiences.
Network Operations Center Technician Artech LLCNetwork Operations Center TechnicianSilver Spring, MD$25–$30 / hourWe are seeking a Network Operations Center (NOC) Technician to support the monitoring, troubleshooting, and maintenance of enterprise network infrastructure in a fast-paced operational environment. The ideal candidate will have experience with Cisco networking, SolarWinds monitoring, and ServiceNow or other ticketing systems , along with strong troubleshooting and multitasking abilities.
Tech SME - Telecom and Network Technician AHU TechnologiesTech SME - Telecom and Network TechnicianWashington, District of ColumbiaTITLE: Tech SME - Telecom and Network Technician LOCATION: Washington, DC/ Hybrid Employment type: Contract w2/1099/C2C MINIMUM EDUCATION: Bachelor’s degree in IT, related field, or equivalent experience. Technical Support · Provide technical assistance to end-users, troubleshooting hardware and software issues across desktops, laptops, and mobile devices.
Senior Network Operations Center Technician BelcanSenior Network Operations Center TechnicianAnnapolis, MDTHIS INCLUDES TAKING ON MULTIPLE RESPONSIBILITIES, PRIORITIZING AND DELEGATINGRequired Qualifications:* This position requires AA/AS degree or other 2-year post high school training w/ a minimum of 1-2 years of relevant experience OR HS Diploma/GED with 2 years of experience* Network+ Certification* Knowledge of TCP/IP networking protocols, computer hardware and software interconnection and interfacing.* This position is responsible for the incident management of customers within the CAS Operational and for diagnosing failures of systems and networks and performing actions to resolve basic technical queries from Client's Aerospace customers and Business Units.
Network Support Technician Inserso CorporationNetwork Support TechnicianLorton, VAMust maintain a state of travel readiness required to take prompt action on support requests which may require local and/or overnight travel to Government locations (Local short notice travel to customer sites is common, extended overnight and air travel is typically less than 5% per year). The Network Support Technician reports to an Area Technical Lead and provides IT Field Operations (ITFO) support for 24x7 LANs and associated applications, peripherals, connectivity, and end-users in a Service Desk supported Tier II environment.