New Initiatives Program Manager, Revenue Cycle Operations

Site: Mass General Brigham Incorporated

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Summary:

Responsible for managing all aspects of a large-scale and complex program and corresponding projects related to Revenue Cycle Operations Strategic Initiatives. Leads and implements initiatives that support alignment with organizational goals and strategic planning. Oversees communication and collaboration with stakeholders. Develops the program schedule, budget, and various program and project plan details. Analyzes data, prepares reports, and provides regular updates to program leadership. Identifies and escalates issues and risks and recommends solutions. Leads and provides guidance and support to other team members

Does this position require Patient Care? No

Essential Functions:

Leads program and project teams and coordinate and delegate cross-project initiatives.

• Conducts research, manages and analyzes data in systems, and develops reports and presentations to support programs.
• Identify potential risks, issues, and challenges associated with programs and develop mitigation strategies to minimize impact.
• Monitor program progress and proactively address any deviations from plans, timelines, or budgets.
• Manages the program budget, ensuring responsible allocation of resources and adherence to financial guidelines.

Key Interactions

• MGB Enterprise Strategic Leadership | Collaborate to help identify new initiative opportunities to embed Revenue Cycle teams in enterprise-wide strategic initiatives
• Upward Revenue Cycle Leadership | Collaborate with Revenue Cycle L1/L2s to understand Revenue Cycle strategic goals and direction.
• MGB Digital | Coordinate as necessary with the MGB Digital team to successfully advance vendor projects and ensure initiatives are appropriately prioritized
• Other duties and responsibilities as assigned.

Qualifications

Education

Bachelor's Degree Related Field of Study required and Master's Degree Related Field of Study preferred

Can this role accept experience in lieu of a degree?

Yes

Experience

Program and/or project management experience 3-5 years required

Relevant Healthcare experience specifically in revenue cycle or strategy 3-5 years required

Knowledge, Skills and Abilities

• Strong oral and written communication skills.
• Ability to deliver presentations to a wide variety of audiences.
• Ability to effectively plan and facilitate meetings and workgroups.
• Excellent organizational skills and attention to detail, ability to work independently, manage multiple tasks and projects, meet deadlines, and manage to schedule.
• Experience with Epic preferred

Additional Job Details (if applicable)

Remote Type

Remote

Work Location

399 Revolution Drive

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$79,560.00 - $115,720.80/Annual

Grade

7

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.