New Patient Coordinator

As a New Patient Coordinator, you’ll help patients take the first steps toward care by coordinating appointments, gathering accurate information, and guiding them through clinic processes. You’ll use electronic medical record (EMR) and electronic health record (EHR) systems to support scheduling, documentation, and records management while protecting patient privacy. Your impact: Clear, timely coordination helps patients and care teams begin treatment with the information they need.

Duties

• Schedule new patient visits, communicate appointment details, and coordinate relevant care plans and administrative next steps.
• Collect and verify demographic, medical, and health insurance information; review documentation and maintain accurate medical records.
• Enter and update information in EMR/EHR systems, following HIPAA requirements and clinical confidentiality policies.

Experience

• Medical office, clinic, front desk, medical receptionist, clerical, or administrative experience is valuable.
• Familiarity with Mod Med EMA system and electronic health records management is preferred.
• Knowledge of Medicare, health insurance, medical terminology, health information management, and documentation review is helpful.
• Strong computer skills, Microsoft Office proficiency, typing, and 10-key typing skills support accurate daily work.
• Clear phone communication, professional phone etiquette, and a patient-focused approach are essential; bilingual ability is a plus.